Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Charity Brown

Miramar,USA

Summary

Motivated and adaptable professional with experience in education, behavioral therapy, youth leadership, customer service, and administrative support. Adept at fostering positive environments for children and clients alike, managing front-desk operations, and delivering outstanding customer experiences.

Overview

8
8
years of professional experience

Work History

Summer Camp Counselor

YMCA
06.2024 - 08.2024
  • - Supervised children during daily activities, ensuring safety and engagement
  • - Led games, crafts, and team-building exercises to promote social skills and fun learning
  • - Supported youth with diverse emotional and behavioral needs
  • - Worked collaboratively with staff to coordinate camp logistics and maintain order
  • - Provided regular updates to parents on camper well-being and achievements

Registered Behavior Technician

Behavior Analysis, Inc.
06.2023 - 05.2024
  • - Provided one-on-one ABA therapy to children with Autism Spectrum Disorder
  • - Recorded behavioral data and ensured accurate session documentation
  • - Followed treatment plans and collaborated with BCBAs and parents for consistent progress

Seasonal Receptionist

H&R Block
03.2023 - 04.2023
  • - Scheduled client appointments and maintained accurate records
  • - Greeted and assisted clients during tax season in a high-volume environment
  • - Handled cash and credit transactions, scanned documents, and answered phones

ESE Teacher Assistant

Miramar High School
03.2023 - Current
  • - Assisted teachers with instruction, supervision, and lesson plan execution
  • - Worked with students with disabilities on academic, behavioral, and life skills
  • - Maintained a safe, supportive, and engaging classroom environment
  • - Communicated regularly with parents and school staff regarding student needs

Cashier / Receptionist

Acura of Pembroke Pines
12.2018 - 03.2023
  • - Delivered front-desk customer service and handled appointment scheduling
  • - Answered multi-line phones, routed calls, and resolved client concerns
  • - Trained new administrative hires and supported dealership operations
  • - Processed payments and maintained customer records with accuracy

Brand Associate

Old Navy
09.2017 - 12.2018
  • - Assisted customers with purchases, styling, and membership programs
  • - Maintained floor organization and handled POS transactions
  • - Promoted store offers to drive sales and enhance customer satisfaction

Education

Bachelor of Arts - Art

Florida International University
Miami, FL
12.2021

Associate of Arts - Art

Broward College
Pembroke Pines, FL
12.2018

Skills

  • Applied Behavior Analysis (ABA),
  • Student & Classroom Support,
  • Customer Service Excellence,
  • Front Desk & Reception Operations,
  • Microsoft Office & Adobe Creative Cloud,
  • Data Entry & Record Keeping,
  • Appointment Scheduling & Multi-Line Phones,
  • Conflict Resolution & Problem Solving,
  • Youth Programming & Camp Counseling, Communication & Interpersonal Skills,
  • Team Collaboration & Time Management,
  • Adaptability & Active Listening

Accomplishments

  • - Trained and mentored 6 new employees in administrative roles
  • - Recognized for consistently delivering high-quality customer support
  • - Maintained excellent task accuracy while managing front office duties
  • - Earned repeated positive feedback from both clients and management

Timeline

Summer Camp Counselor

YMCA
06.2024 - 08.2024

Registered Behavior Technician

Behavior Analysis, Inc.
06.2023 - 05.2024

Seasonal Receptionist

H&R Block
03.2023 - 04.2023

ESE Teacher Assistant

Miramar High School
03.2023 - Current

Cashier / Receptionist

Acura of Pembroke Pines
12.2018 - 03.2023

Brand Associate

Old Navy
09.2017 - 12.2018

Associate of Arts - Art

Broward College

Bachelor of Arts - Art

Florida International University

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