Charity Calvert
Shepherdsville,KY
Summary
Highly capable Practice Supervisor with experience in overseeing daily operations of medical practices. Strengths include staff management, patient relations, and operational efficiency. Demonstrated ability to improve practice procedures to enhance overall productivity. Committed to maintaining high quality standards, fostering strong team collaboration, and ensuring optimal patient care.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Practice Supervisor
Norton Heart & Vascular Institute
Louisville , KY
01.2024 - Current
- Supervised daily operations and staff in a busy healthcare practice.
- Coordinated patient scheduling and managed appointment workflows efficiently.
- Ensured compliance with healthcare regulations and standards across the practice.
- Facilitated communication between medical staff and administrative teams effectively.
- Managed inventory of medical supplies to maintain operational efficiency in practice.
- Created and implemented policies and procedures for effective practice management.
- Supported entire practice's staff, which boosted efficiency and improved overall process flow.
- Resolved patient complaints in a timely manner by implementing effective solutions.
- Conducted regular staff meetings to discuss challenges, successes, and upcoming projects.
- Performed administrative duties such as filing documents or creating spreadsheets when needed.
- Created an atmosphere that encourages open communication between staff members.
- Monitored inventory levels of medications and other supplies needed for patient care.
- Reviewed employee timesheets for accuracy prior to submitting them for payroll processing.
- Supervised and coordinated the daily activities of a medical practice staff, including scheduling, assigning tasks, and providing guidance.
Medical Assistant / Pacemaker Tech
Norton Heart Rhythm Center
01.2005 - 12.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directs patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Supply ordering for the office.
- Help coordinate provider schedules.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed EKGs and other tests based on patients
Receptionist Administrator
Dr.Kimberley Foushee Orthodontist
08.2003 - 01.2005
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
Radiology Technician
Suburban General Hospital
06.1999 - 08.2003
- Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Coordinated with other healthcare personnel to deliver quality patient care.
- Explained imaging procedures to patients, offering comfort and assistance.
Education
High School Diploma -
Fern Creek High School
Louisville, KY05.1997
Nursing
Jefferson Community And Technical College
Louisville, KYSkills
- Direct Patient Care
- Electrocardiographic rhythm recognition
- Team Management
- EMR Systems
- Remote Monitoring Software
- Staff supervision
- Appointment scheduling
- Team collaboration
- Problem solving
- Time management
- Clinical supervision
- Referral management
- Workflow planning
- Employee performance
- Supplies ordering
- Staff management
- Payroll administration
Certification
* CCT - Certified Cardiac Technician
* CMA - Certified Medical Assistant
* CPR - Cardiopulmonary Resuscitation
Timeline
Practice Supervisor
Norton Heart & Vascular Institute
01.2024 - Current
Medical Assistant / Pacemaker Tech
Norton Heart Rhythm Center
01.2005 - 12.2023
Receptionist Administrator
Dr.Kimberley Foushee Orthodontist
08.2003 - 01.2005
Radiology Technician
Suburban General Hospital
06.1999 - 08.2003
High School Diploma -
Fern Creek High School
Nursing
Jefferson Community And Technical College
Similar Profiles
Reisa Rimirch-KimReisa Rimirch-Kim
Cardiac Device Clinic Coordinator at Alaska Heart & Vascular InstituteCardiac Device Clinic Coordinator at Alaska Heart & Vascular Institute
David FarberDavid Farber
Lead Nuclear Medicine Technologist at TGH Heart and Vascular InstituteLead Nuclear Medicine Technologist at TGH Heart and Vascular Institute
Henry BollmerHenry Bollmer
Registered Nurse, Outpatient Cardiology at TriHealth Heart and Vascular InstituteRegistered Nurse, Outpatient Cardiology at TriHealth Heart and Vascular Institute
Kelly ComptonKelly Compton
Senior Finance Manager at AmazonSenior Finance Manager at Amazon
Austin CahillAustin Cahill
Shipping/Forklift Operator at Konica Minolta Business SolutionsShipping/Forklift Operator at Konica Minolta Business Solutions