Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Two awards in leadership
Languages
Timeline
Generic

CHARITY CHERONO

CHARLOTTE,NORTH CAROLINA

Summary

Adept Certified Nursing Assistant with a proven track record at SANEL HOSPITAL, enhancing patient care quality through meticulous vital sign monitoring and personalized support. Excelled in HIPAA-compliant record management and demonstrated compassionate patient interaction. Significantly increased patient engagement, showcasing strong multitasking abilities and a reliable team player attitude.Demonstrated outstanding knowledge,disciplined and compassionate towards caregiving.i have also worked here with different customers at the front desk and also during my caregiving at different locations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Food Lions
02.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Nurse Assistant

Cornerstone Caregiving
01.2025 - Current
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
  • Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
  • Assisted patients with activities of daily living, promoting independence and dignity.
  • Ensured continuity of care through effective handover communication between shifts, detailing critical information about each patient''s current status, recent changes in condition or treatment plans that may require special attention from incoming staff members taking over responsibility for their care upon arrival at work each day.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
  • Provided emotional support to patients and their families during times of stress or illness, fostering a positive healing environment.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Monitored vital signs for early detection of potential health issues, enabling timely intervention from medical staff.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.

Certified Nursing Assistant

SANEL HOSPITAL
11.2023 - 11.2024
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Increased patient engagement by organizing recreational and therapeutic activities.

Waitress Trainee

WATERBUCK HOTEL
01.2022 - 06.2023
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
  • Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
  • Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
  • Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
  • Assisted in improving overall restaurant efficiency by effectively communicating with kitchen staff and management.
  • Actively listened customer feedback suggestions implemented improvements response their comments.
  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Answered customers' questions, recommended items, and recorded order information.
  • Increased sales significantly by upselling higher-end products to customers.

Education

Associate of Arts - Hospitality Management

EAST AFRICA INSTITUTE OF CERTIFIED STUDIES
NAIROBI, KENYA
12-2026

Skills

  • Patient care
  • HIPAA compliance
  • Reliable team player
  • Direct patient care
  • Bathing assistance
  • Compassionate
  • Mobility assistance
  • Feeding assistance
  • Positioning patients
  • Maintaining privacy
  • Conducting intakes
  • Medical records management
  • Monitoring fluids
  • Range of motion exercises
  • Vital sign recording
  • Toileting assistance
  • Admitting support

Accomplishments

    I was able to receive two awards for leadership . I was able to gain reputation for working well on a team . I was able to bring the most sales in the hotel industry through selling in the restaurant. I contributed to good customer service hence good ratings in the hotel. I achieved more communication skills through helping patients in the hospital with their needs.

Certification

  • CPR/AED Certification-save a life by NHCPS,Kenya
  • Certified Nursing Assistant (CNA) - State Boards of Nursing,Kenya
  • Basic Life Support (BLS) Certification - save a life by NHCPS,Kenya.
  • Cardiopulmonary Resuscitation (CPR) - American Red Cross.Save a life by NHCPS,Kenya.

Two awards in leadership

Student leader in hospitality in East Africa Institute Of Certified Studies, class whereby i was able to portray good communication skills,time keeping,motivated students to pursue more studies,do assignments and maintain good rapport.                                                                                                                     Student leader in Therauptic Hands Management [CNA] where i was able to be the most eloquent,confident ,go getter,resilient,time keeper and i was able to also help in motivating students to do better ,solve issues and working passionately.

Languages

English
Full Professional
kiswahili
Full Professional

Timeline

Cashier

Food Lions
02.2025 - Current

Nurse Assistant

Cornerstone Caregiving
01.2025 - Current

Certified Nursing Assistant

SANEL HOSPITAL
11.2023 - 11.2024

Waitress Trainee

WATERBUCK HOTEL
01.2022 - 06.2023

Associate of Arts - Hospitality Management

EAST AFRICA INSTITUTE OF CERTIFIED STUDIES

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