Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Charity Cotton

Stanhope,NJ

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
Corpus Christi, Texas
09.2022 - Current
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Created promotional displays for advertising special events or promotions at the cafe.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
  • Maintained calm demeanor during high-volume periods and special events.

Shift Manager/Key Holder

Coldstone Creamy
Rockaway, New Jersey
03.2021 - 12.2022
  • Managed shift operations by delegating tasks among team members in order to maximize efficiency.
  • Monitored inventory levels to ensure sufficient stock was available at all times.
  • Resolved customer complaints promptly and professionally.
  • Monitored sales activities to ensure compliance with company policies and regulations.
  • Maintained accurate records of employee timecards, attendance, sales transactions, and other pertinent information.
  • Provided training on store policies, procedures, and standards to new hires and existing staff.
  • Opened and closed store in absence of senior managers.

Hostess

Olive Garden
Rockaway , New Jersey
09.2021 - 07.2022
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Maintained a clean and organized dining area.
  • Provided menus to customers and answered questions regarding menu items.
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Assisted servers in bussing tables when needed during busy periods.
  • Greeted guests upon arrival and escorted them to their tables.
  • Communicated clearly with kitchen staff regarding customer orders.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Answered phones promptly to record and confirm reservations.

Education

Bachelor of Arts - Pyschology

Texas A&M University - Corpus Christi
Corpus Christi, TX
05-2026

High School Diploma -

American Christian School
Wharton, NJ
05-2022

Some College (No Degree) - Psychology

County College of Morris
Randolph, NJ

Skills

  • Cash Handling
  • Beverage Preparation
  • Performance Improvement
  • Sales expertise
  • Team Leadership
  • Opening and closing duties
  • Cash Register Operation

Certification

  • Food Handlers License

Affiliations

  • Varsity Softball
  • Prom Committee
  • Sunday School Teacher

Timeline

Barista

Starbucks
09.2022 - Current

Hostess

Olive Garden
09.2021 - 07.2022

Shift Manager/Key Holder

Coldstone Creamy
03.2021 - 12.2022

Bachelor of Arts - Pyschology

Texas A&M University - Corpus Christi

High School Diploma -

American Christian School

Some College (No Degree) - Psychology

County College of Morris

Similar Profiles

CREATE PROFILE
Charity Cotton