Charity Doughty
Trainer
Coconut Creek
Summary
Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.
Overview
5
5
years of professional experience
Work History
Credit Analyst
Macy's
10.2023 - Current
- Enhanced customer relationships through effective communication of complex financial information, contributing to loyalty and retention.
- Improved understanding of financial statements, which helped in assessing risk.
- Collaborated with other teams to identify and mitigate risks impacting organization.
- Maintained compliance with applicable regulations and laws governing consumer credit.
Trainer
Nations Benefits
08.2021 - 08.2023
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Developed effective training plans based on department needs and objectives.
- Developed and implemented successful onboarding program.
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Scheduled and taught in class and online courses to increase learning opportunities.
Visual Merchandiser
Target
05.2019 - 07.2021
- Built properly lit and well-maintained displays, creating inviting atmosphere in stores.
- Developed merchandising strategy to efficiently move overstock.
- Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
- Increased customer traffic through effective window displays that showcased new products and promotions.
Education
Associate of Science - Business Administration
Miami Dade College
Miami, FL06.2019
Skills
- Orientation and Onboarding
- Organizational Skills
- Course Development
- Online training experience
- Documentation and Recordkeeping
- Professionalism
- Quality Assurance
- Problem-solving abilities
Timeline
Credit Analyst
Macy's
10.2023 - Current
Trainer
Nations Benefits
08.2021 - 08.2023
Visual Merchandiser
Target
05.2019 - 07.2021
Associate of Science - Business Administration
Miami Dade College
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