Charity Duzenski
Gilroy,CA
Summary
Plumbing Sales Associate at PACE Supply with strong product knowledge and inventory management skills. Enhanced customer satisfaction through effective communication and conflict resolution strategies. Trained new employees to promote teamwork and ensured timely order fulfillment. Dedicated to providing exceptional service and support in a fast-paced environment.
Overview
10
10
years of professional experience
Work History
Plumbing Sales Associate
PACE Supply
SAN JOSE, CA
02.2015 - Current
- Provided product information and recommendations to customers to enhance satisfaction.
- Processed special orders by contacting other stores for item availability.
- Managed inventory levels through timely ordering to maintain stock adequacy.
- Facilitated returns and exchanges in accordance with company policies.
- Greeted customers, offering support and fostering positive experiences.
- Guided customers in selecting merchandise aligned with their preferences.
- Assisted in training new employees on tools and equipment usage.
- Resolved customer complaints promptly while maintaining a professional demeanor.
Education
High School Diploma -
LINCOLN HIGH SCHOOL
Stockton, CA06-2008
Skills
- Product knowledge and inventory management
- Team building and effective communication
- Customer relationship management
- Attention to detail
- Order management and task prioritization
- Conflict resolution
Affiliations
- READING
- KEEPING ACTIVE
- DISNEY MOVIES WITH MY SON
Accomplishments
- EMPLOYEE OF THE YEAR FOR MY BRANCH 2021 (PACE SUPPLY)
- EMPLOYEE IF THE YEAR FOR THE COMPANY 2021 (PACE SUPPLY)
- COMPLETION OF WOMANS EMPOWERMENT COURSE 2021 (PACE SUPPLY)
References
References available upon request.
Timeline
Plumbing Sales Associate
PACE Supply
02.2015 - Current
High School Diploma -
LINCOLN HIGH SCHOOL
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