Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Charity-Elizabeth Cooper

Zellwood

Summary

Dynamic and dedicated professional with proven customer service skills honed at Winn Dixie. Expert in multitasking and cash handling, consistently enhancing customer satisfaction. Recognized for promoting teamwork and effectively managing peak hours, resulting in improved sales of promotional items. Committed to maintaining a positive environment and delivering exceptional service.

Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.

Overview

1
1
year of professional experience

Work History

Crew Member

Winn Dixie
05.2024 - Current
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Stocked shelves to organize aisles in assigned department.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Increased sales of promotional items by effectively communicating benefits and specials to customers.

Education

High School Diploma -

Apopka High School
Apopka, FL
05-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cash handling
  • Attention to detail
  • Self-discipline
  • Integrity and honesty
  • Safety awareness
  • Initiative and Self-motivation
  • Basic math
  • Verbal and written communication
  • Heavy lifting
  • Store opening and closing
  • Resilience and persistence
  • Hospitality service expertise
  • Inventory restocking
  • Diversity awareness
  • Point-of-sale transactions
  • Willingness to learn
  • Dependable and cooperative

Affiliations

  • A Member of St. Paul AME Church, Apopka
  • President of Area YPD Department

Timeline

Crew Member

Winn Dixie
05.2024 - Current

High School Diploma -

Apopka High School
Charity-Elizabeth Cooper