Charity Freitas
2193 Canyonvilleriddle Rd,OR
Summary
State certified Nursing assistant with compassion for all things. Bringing fourth comfort and care to its highest volume. Ambitious and observant. I am patient-focused and confident in my proficiency for any job given. Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CNA
Rose Haven Nursing Center (541)672-1631
06.2022 - Current
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
Server
Backside Brewery (541)459-7752
01.2022 - 10.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Crossroads Cafe (760)366-5414
11.2016 - 08.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Associate of Science - Nursing
Umpqua Community College
Roseburg, ORNo Degree - Nursing
Umpqua Community College
Roseburg, OR01.2028
GED -
College of The Desert
Palm Desert, CA03.2011
Skills
- Compassion and Empathy
- Patient Care
- Vital signs monitoring
- Basic Life Support
- Compassionate communication
- Bathing Assistance
- Dressing assistance
- Patient-focused care
- Patient Lifting
- Mobility Assistance
- Electronic Charting
- Medical terminology knowledge
- Condition Monitoring
- Responding to emergencies
- End of life care
- Food Running
- Safe Food Handling
- Guest Engagement
- Food Delivery
- Order Management
- Service prioritization
- Supply Restocking
- Table Setting
- Order delivery practices
Certification
- CNA - Certified Nurse Assistant
CNA license
Certified in the state of Oregon in June 2022. Current BLS, OLCC, OFH
Timeline
CNA
Rose Haven Nursing Center (541)672-1631
06.2022 - Current
Server
Backside Brewery (541)459-7752
01.2022 - 10.2022
Server
Crossroads Cafe (760)366-5414
11.2016 - 08.2021
Associate of Science - Nursing
Umpqua Community College
No Degree - Nursing
Umpqua Community College
GED -
College of The Desert
- CNA - Certified Nurse Assistant
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