Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charity Goretski

Port Huron,MI

Summary

Dedicated healthcare professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.


Overview

6
6
years of professional experience

Work History

Admission and Marketing Director

Medilodge of St. Clair
08.2022 - Current
  • Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
  • Managed admissions processes for incoming residents, promptly collecting and processing necessary documents.
  • Confirmed all insurance benefits met standards of admissions as dictated by policy.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Provided backup to business Office manager and administrator to step in to assist with various tasks whenever needed.

Intake Coordinator

Residential Home Health and Hospice
10.2020 - Current
  • Collected, verified, recorded and processed client demographics, insurance elieligibility, and referral information.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Communicated with referral sources, physicians, and associated staff to check for documentation and signatures

Patient Scheduling Coordinator

Beaumont Home Health and Hospice
02.2020 - 10.2020
  • Coordinated with other departments to facilitate seamless operation and excellent patient care.
  • Managed complex calendars for multiple medical practitioners, verifying accuracy of all appointments.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.

Receptionist

Cardiology Consultants of Eastern Michigan
09.2019 - 01.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.

Human Resources and Medical Records

Autumnwood of Deckerville
07.2017 - 09.2019
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Supported medical staff by providing organized and accurate medical records.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.

Education

Certification - Nursing Home Administration

Michigan State University
12.2023

Bachelor of Arts - Business Communications

Southern New Hampshire University
2019

Associate of Arts - Communications

Saint Clair County Community College
2016

Skills

  • Budgeting and Allocation
  • Branding
  • Communications Management
  • Data Collection
  • Medical Records and Documentation
  • HIPAA and Confidentiality Compliance

Timeline

Admission and Marketing Director

Medilodge of St. Clair
08.2022 - Current

Intake Coordinator

Residential Home Health and Hospice
10.2020 - Current

Patient Scheduling Coordinator

Beaumont Home Health and Hospice
02.2020 - 10.2020

Receptionist

Cardiology Consultants of Eastern Michigan
09.2019 - 01.2020

Human Resources and Medical Records

Autumnwood of Deckerville
07.2017 - 09.2019

Certification - Nursing Home Administration

Michigan State University

Bachelor of Arts - Business Communications

Southern New Hampshire University

Associate of Arts - Communications

Saint Clair County Community College

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Charity Goretski