Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CHARITY HALL

Yukon,OK

Summary

Caring and compassionate Registered Behavioral Technician experienced in implementing specialized programs for individuals with developmental, emotional, or intellectual disabilities. Comfortable in handling stressful situations and performing under pressure. Passionate about providing high-quality service to clients with special needs.

Overview

13
13
years of professional experience
1
1
Certification

Work History

RBT

Behavioral Innovations
05.2023 - 09.2023
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Supported client using principles of applied behavior analysis.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan.

Customer Service Sales Agent

AT&T
01.2022 - Current
  • Collaborated with Cellular customers to determine their needs and deliver the best value and service
  • Collaborated with clients to develop financial planning strategies and solutions through financial analysis
  • Had an excellent attendance record and was always on time for work
  • Answered 5 calls per hour to help customers with their questions and concerns.

HOBBY LOBBY STORE INC
03.2021 - 11.2021
  • Turn in diary logs to inventory
  • Sorted cargo to ensure that it was delivered to the correct location, avoiding unnecessary delays and increasing productivity
  • Reported inventory balances and cycle counts in both the ERP and WMS systems
  • Kept the warehouse clean and organized to maximize team efficiency and productivity.

Certified Nursing Assistant

St vincent
12.2016 - 02.2021
  • Met with a multidisciplinary healthcare team to discuss how regular testing and vitals assessments can help effectively manage patient conditions
  • Built relationships with patients, caregivers, and healthcare professionals in order to help patients achieve their personal care plan goals
  • Increased patient satisfaction by assisting people with personal tasks like dressing and walking
  • Checked patient vitals such as temperature, blood pressure, and blood sugar to stay on top of symptoms and keep [Job title]s informed of changes
  • Was in charge of monitoring fluid outputs, recording results, and collecting specimens for testing.

Customer service

National Park College
01.2017
  • Business operations
  • First Aid/CPR
  • Organization
  • Team management
  • Communications
  • Problem resolution
  • Team building
  • Criminal justice - Associate of Applied Science

Automated Logistics Specialist

Army
08.2010 - 12.2016
  • Wrote job descriptions and directives for the office
  • Oversaw operations involving armor, artillery, and air support
  • Used maps and map overlays to determine elevation and grid azimuths
  • Developed and maintained the unit's daily personnel accountability report for 10 soldiers.

Education

Associate of Science - Criminal Justice

National Park College
Hot Springs, AR
07.2017

Skills

  • Patient Behavior Monitoring
  • Intervention Management
  • Classical Conditioning
  • Computerized Time Management Systems
  • Behavioral Disorders
  • Educational Strategies

Certification

  • RBT - Registered Behavior Technician

Timeline

RBT

Behavioral Innovations
05.2023 - 09.2023

Customer Service Sales Agent

AT&T
01.2022 - Current

HOBBY LOBBY STORE INC
03.2021 - 11.2021

Customer service

National Park College
01.2017

Certified Nursing Assistant

St vincent
12.2016 - 02.2021

Automated Logistics Specialist

Army
08.2010 - 12.2016

Associate of Science - Criminal Justice

National Park College

Similar Profiles

CREATE PROFILE
CHARITY HALL