Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charity Herskovitz

Claremore,OK

Summary

Skilled healthcare professional with 10+ years in the healthcare field focused on accurate documentation and patient care. Proficient in medical terminology, electronic health records, and supporting clinical staff. Strong collaborator who adapts to changing needs and ensures reliable results. Known for attention to detail, effective communication, and commitment to excellence in clinical settings.

Overview

7
7
years of professional experience

Work History

Special Teams Quality Documentation Specialist

Nuance/Microsoft
08.2021 - 07.2025
  • Collaborated with cross-functional teams to streamline documentation processes and enhance accuracy.
  • Developed and maintained quality documentation standards to ensure compliance with industry regulations w.
  • Provided training support to new scribes, fostering a collaborative learning environment within the team.
  • Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
  • Facilitated training sessions to enhance team skills and knowledge in core processes.

Lead Phlebotomist and Manager

HILLCREST MEDICAL CENTER
01.2020 - 08.2021
  • Supervised phlebotomy team, ensuring adherence to safety protocols and best practices.
  • Trained new staff on blood collection techniques and patient interaction methods.
  • Streamlined blood draw processes, enhancing efficiency and reducing patient wait times.
  • Collaborated with healthcare providers to address patient concerns and enhance service delivery.
  • Developed strong relationships with patients by fostering trust during the blood collection process.
  • Contributed to a positive workplace culture through active engagement in team meetings and events.

Medical Assistant

Oklahoma Cancer Specialist Bartlesville
09.2018 - 02.2019
  • Administered patient care, including vital signs monitoring and assisting with examinations.
  • Supported oncologists during examinations by providing necessary instruments and supplies promptly.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.

Education

Associates - medical assisting and phlebotomy

Elmira Business Institute
Elmira, NY
02.2015

Skills

  • Microsoft Office Suite
  • HIPAA compliance
  • Medical terminology knowledge
  • Customer service
  • Team leadership
  • Staff training and development
  • Documentation and reporting
  • Operations management
  • Teamwork
  • Multitasking Abilities
  • Data entry skills
  • Medical documentation

Timeline

Special Teams Quality Documentation Specialist

Nuance/Microsoft
08.2021 - 07.2025

Lead Phlebotomist and Manager

HILLCREST MEDICAL CENTER
01.2020 - 08.2021

Medical Assistant

Oklahoma Cancer Specialist Bartlesville
09.2018 - 02.2019

Associates - medical assisting and phlebotomy

Elmira Business Institute

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