Charity Hopping
Experienced Food Service Employee
Cincinnati,OH
Summary
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
1
1
year of professional experience
Work History
Cashier Team Lead
Young's Jersey Dairy
Yellow Springs, OH
01.2023 - 06.2024
- Developed strong working relationships with team members to foster collaboration.
- Coordinated with other departments when additional support was needed during peak hours.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Assisted cashiers with resolving customer complaints and inquiries.
- Provided exceptional customer service to ensure customer satisfaction.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Achieved high levels of customer satisfaction through effective problem-solving and friendly service.
- Performed daily opening and closing procedures for the register area.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
Education
High School Diploma -
Kenton Ridge High School
Springfield, OH05-2024
Some College (No Degree) -
University of Cincinnati
Cincinnati, OHSkills
- Positive Attitude
- Team Leadership
- Customer Service
- Cash Register Operation
- Opening and closing procedures
- Punctual and Reliable
- Heavy Lifting
- POS System Operation
- Store Opening and Closing
- Adaptability and Dependability
Timeline
Cashier Team Lead
Young's Jersey Dairy
01.2023 - 06.2024
High School Diploma -
Kenton Ridge High School
Some College (No Degree) -
University of Cincinnati
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