Charity Lamar
Asheboro,NC
Summary
Versatile and results-driven professional with extensive experience in kitchen management and patient care, notably with Asheboro City Schools/Sodexo. Excelled in staff training and development, enhancing team performance and operational efficiency. Skilled in inventory control and customer service, achieving significant waste reduction and promoting patient safety. Demonstrated leadership and problem-solving abilities, fostering a positive and productive work environment.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Hardworking and passionate job seeker with strong organizational skills eager to secure any position. Ready to help team achieve company goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Kitchen Manager/Child Nutrition
Asheboro City Schools/sodexo
09.2024 - Current
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Patient Care Taker
in Home Health Care
03.2021 - Current
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Assisted with daily living activities, running errands, and household chores.
- Scheduled daily and weekly care hours for client caseload.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Transported clients to and from medical appointments with safety and efficiency.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Assistant Store Manager
Dollar General
09.2022 - 09.2024
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Waitress
Brown Gardiner Fountain
08.2023 - 01.2024
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
Department Manager/Florist
Lowes Foods
06.2017 - 08.2023
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Launched quality assurance practices for each phase of development
- Established team priorities, maintained schedules and monitored performance.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Managed senior-level personnel working in marketing and sales capacities.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
Secretary
Alpine Rehabilitation & Nursing Center
03.2021 - 05.2021
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Established administrative work procedures to track staff's daily tasks.
Education
GED -
Randolph Community College
Asheboro, NC11-2019
Skills
- Recruitment
- Kitchen staff coordination
- Scheduling
- Employee monitoring
- Purchasing
- Performance monitoring
- Inventory management
- Goal setting
- Recipes and menu planning
- Inventory coordination
- Workflow planning
- Menu development
- High volume dining
- Safe food handling
- Resource allocation
- Motivational style
- Vendor relations
- Portion control
- ServSafe certification
- Staff management
- Flexible schedule
- Team building
- Customer service
- Leadership development
- Shift scheduling
- Staff coaching
- Quality assurance
- Shift coverage
- Kitchen equipment maintenance
- Supply ordering
- Recruitment and hiring
- Performance improvement
- Sanitation
- Event planning support
- Operations management
- Safety audits
- Sales projections
- Vendor relationship management
- Attention to detail
- Conflict resolution
- Kitchen management
- Health code compliance
- Kitchen equipment operation and maintenance
- Staff training and development
- Multitasking and organization
- Productivity improvement
- Employee scheduling
- Health inspections
- Equipment maintenance
- Labor cost management
- Food production management
- First aid
- Problem-solving
- Food preparation management
- Ordering supplies
- Waste reduction
- Food safety
- Policy and procedure enforcement
- Staff supervision
- Nutritional knowledge
- Verbal and written communication
- Team collaboration and leadership
- New employee recruitment
- Process improvement
- Equipment condition evaluations
- Inventory control
- Cost controls
Timeline
Kitchen Manager/Child Nutrition
Asheboro City Schools/sodexo
09.2024 - Current
Waitress
Brown Gardiner Fountain
08.2023 - 01.2024
Assistant Store Manager
Dollar General
09.2022 - 09.2024
Patient Care Taker
in Home Health Care
03.2021 - Current
Secretary
Alpine Rehabilitation & Nursing Center
03.2021 - 05.2021
Department Manager/Florist
Lowes Foods
06.2017 - 08.2023
GED -
Randolph Community College
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