Charity Latham
Lebanon,IN
Summary
Professional warehouse management expert with extensive experience in overseeing daily operations, inventory control, and logistics. Strong focus on fostering team collaboration and ensuring efficient workflows to achieve optimal results. Skilled in problem-solving, staff training, and adapting to changing needs, ensuring reliable performance and operational excellence. Known for effective communication, leadership, and results-driven approach.
Overview
23
23
years of professional experience
Work History
Warehouse Supervisor
Global Plastics
Lebanon iN
01.2019 - 10.2025
- Supervised daily warehouse operations, ensuring compliance with safety regulations and efficiency standards.
- Managed inventory control processes, optimizing accuracy and accessibility for as many as 10 different customers.
- Trained new employees on operational procedures and safety protocols to enhance team performance.
- Coordinated shipping and receiving activities, streamlining logistics workflows for improved accuracy and turnaround time for as many as 20 shipments per day.
- Used warehouse management software to reconcile daily inventory and to process daily customer orders and shipments.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Improved customer satisfaction by promptly responding to daily communications and inquiries, responding to as many as 75 emails per day as well as multiple phone calls.
- Completed daily operations on time and maintained high standards of accuracy.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Operated warehouse material handling equipment efficiently to move the many different types of products we handled.
- Kept detailed records of inventories and merchandise transactions.
- Maintained a food grade working environment by enforcing strict cleanliness standards throughout the entire facility, effectively passing all 6 food grade audits under my leadership.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Increased accuracy in customer order fulfillment with thorough quality control checks before shipping or receiving product.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
- Performed troubleshooting to resolve issues with equipment, devices and products.
- Kept documentation and records current, accurate and organized to prevent errors in processing or delivery.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Enforced team adherence to safety regulations and protocols.
Kitting Clerk
CNH Industrial
Lebanon IN
10.2013 - 01.2019
- Processed all work orders as well as printing the corresponding instructions.
- Operated fork trucks, reach trucks and cherry pickers to pull orders after processing them.
- Efficiently operated RF scanners for picking and inventory.
- Assisted in training new staff on operational and compliance standards.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office/warehouse equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office/warehouse operations.
- Enhanced communication with external vendors, ensuring timely delivery of office and warehouse supplies.
- Input data into spreadsheets and databases.
- Kept warehouse supplies well organized and sufficiently stocked, using the kanban system for placing orders promptly to replenish materials before depleted.
- Supported staff on special assignments and ad hoc projects.
Homemaker
N/A
Lebanon, IN
09.2005 - 10.2013
- Cared for 5 children between newborn and nine years of age.
- Volunteered on the HeadStart committee for 3 years.
- Volunteered for Habitat for Humanity.
- Volunteer Parent at Stokes and Harney Elementary.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
General Warehouse Associate
Gander Mountain
Lebanon, IN
06.2002 - 09.2005
- Safely operated various warehouse equipment including fork trucks, cherry pickers, reach trucks, and hand trucks to move product efficiently across warehouse facility.
- Coordinated receiving and shipping processes to ensure timely delivery of products.
- Conducted regular inventory checks to maintain accurate stock levels and prevent discrepancies.
- Trained new associates on safety protocols, equipment operation, and warehouse procedures.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated RF scanners to track merchandise and verify contents of containers.
- Exceeded daily productivity goals through efficient task completion and strong time management skills.
- Contributed to a positive work environment through open communication, teamwork, and proactive problem-solving efforts.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Assisted in loading and unloading shipments, ensuring proper handling of fragile items to prevent damage during transit.
- Supported quality control initiatives by inspecting products for defects or damage before adding them to the warehouse inventory system.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Compared shipping orders and invoices against contents received to verify accuracy.
Education
High School Diploma -
Lebanon Highschool
Lebanon IN12.1997
Skills
- Proficient in operating forklifts
- Verbal and written communication
- Record keeping
- Shipping and receiving management
- Customer service expertise
- Workflow coordination
- Problem-solving
Timeline
Warehouse Supervisor
Global Plastics
01.2019 - 10.2025
Kitting Clerk
CNH Industrial
10.2013 - 01.2019
Homemaker
N/A
09.2005 - 10.2013
General Warehouse Associate
Gander Mountain
06.2002 - 09.2005
High School Diploma -
Lebanon Highschool