Summary
Overview
Work History
Skills
Timeline
Generic

Charity Marshall

Camp Douglas ,WI

Summary

Versatile Assistant General Manager with 15 years of experience overseeing daily hotel operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.

Overview

15
15
years of professional experience

Work History

Assistant General Manager

Cranberry Country Lodge
04.2009 - Current
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Skills

  • Staff Management
  • Inventory Control
  • Operations Management
  • Staff Development
  • Employee Relations
  • Food safety and sanitation
  • Employee Scheduling
  • Inventory Tracking and Management
  • Payroll Administration and Timekeeping

Timeline

Assistant General Manager

Cranberry Country Lodge
04.2009 - Current

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Charity Marshall