Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Charity Myers

Bandera,Texas

Summary

Experienced in Customer Service settings. Very ambitious and willing to work with anyone and communicate well with others. Equally capable of working alone or with a team of others, very comfortable exercising initiative and solving problems. Multi-tasking Team Leader well-known for executing successful leadership. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder. Highly adaptable team leader with excellent background of quick and effective performance. Highly experienced in performing quality inspections and machinery operations. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Team Lead

Tractor Supply Company
03.2021 - 12.2023
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Developed monthly and daily production output plans to deliver on customer service and financial metrics.
  • Designed strategic plan for component development practices to support future projects.
  • Adjusted equipment to meet different productivity levels.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.

Parkhill's Preschool Nursery Teacher

Parkhills Preschool
08.2018 - 05.2019
  • Read to children, and taught them simple painting, drawing, crafts, and songs
  • Organized and participated in recreational activities
  • Sanitized toys, play equipment, and complete a daily cleaning list
  • Ensured that all paperwork was completed, (i.e
  • Accident reports, sign in sheets)
  • Notified parents to attend to personal needs or discipline issues
  • Changed diapers and fed children based off a daily schedule
  • Helped plan age appropriate crafts and activities
  • Ensured the safety of all children under care.

Training Clerk, Supply Clerk, Cook

U.S. Marine Corps
07.2013 - 10.2016
  • Provide training to 40 or more Marines
  • Track personal information for Marines and kept their training up to date
  • Schedule events for training
  • Collateral Duty Safety Officer, kept track of safety regulations and make sure all facilities were up to standards on housekeeping and safety
  • Schedule weekly meetings
  • Inventory materials (uniforms, equipment, etc.)
  • Order new equipment for the facility
  • Order office supplies/uniforms for over 40 Marines
  • Create spreadsheets to keep track of all equipment
  • Track all serial numbers on all equipment
  • Cooked for thousands of Marines
  • Planned for special meals.

Customer Service

Geek Squad, Best Buy
11.2011 - 06.2012
  • Fixed computers for countless customers
  • Kept inventory of all the devices in the store
  • Returned all of the customers' merchandise when they were expected and made sure all the repairs were completed.

Customer Service

Best Buy
11.2011 - 06.2012
  • Provide service to customers on their electronics
  • Answer questions for customers to the best of my knowledge
  • Expand my knowledge on questions I did not know.

Education

Bachelor of Science - Education

Texas A&M University San Antonio
San Antonio, TX
05.2021

Associate of Arts - Education

San Antonio College
San Antonio, TX
05.2019

Skills

  • Organizational Skills
  • Training Skills
  • Quick learner
  • Problem Solving Skills
  • Communication Skills
  • Childcare
  • Early Childhood Education
  • Teaching
  • Toddler Care
  • Microsoft Office
  • Experience with Children
  • Curriculum Development
  • Classroom Management
  • Production Monitoring
  • Performance Monitoring
  • Complaint Resolution
  • Performance Improvement
  • Invoice Verification
  • Employee Evaluation
  • Quality Control
  • Equipment Maintenance
  • Workplace Safety
  • Cash Handling
  • Work Planning
  • Mentoring
  • Documentation and Reporting
  • Client Service
  • Technical Support
  • Shift Scheduling
  • People Management
  • Overseeing Daily Activities
  • Problem-Solving
  • Staff Education and Training
  • Flexible Schedule
  • Onboarding and Orientation
  • Leading Team Meetings
  • Teamwork and Collaboration
  • Work Planning and Prioritization
  • Staff Training
  • Call Center Operations
  • Goal Setting
  • Account Management
  • Attention to Detail
  • Safety
  • Safety Processes and Procedures
  • Complex Problem-Solving
  • Daily Workflow Improvement
  • Conflict Resolution

Personal Information

  • Military Service Branch: United States Marine Corps
  • Military Service Rank: Sergeant

Timeline

Team Lead

Tractor Supply Company
03.2021 - 12.2023

Parkhill's Preschool Nursery Teacher

Parkhills Preschool
08.2018 - 05.2019

Training Clerk, Supply Clerk, Cook

U.S. Marine Corps
07.2013 - 10.2016

Customer Service

Geek Squad, Best Buy
11.2011 - 06.2012

Customer Service

Best Buy
11.2011 - 06.2012

Bachelor of Science - Education

Texas A&M University San Antonio

Associate of Arts - Education

San Antonio College
Charity Myers