Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charity Nzyoka

Silver Spring,MD

Summary

Dedicated Para educator focused on supporting 40 students by assisting teachers with all types of classroom needs. Successful at maintaining clean and organized supplies, as well as planning activities and leading field trips. Excellent tutor, record keeper and multi tasker. Caring relationship-builder with analytical mindset and good decision-making skills. Goal-oriented Para educator , focused on student success through academic excellence, social development, and positive parent-teacher relationships. Compassionate para educator , with proven track record of engaging students through well-developed presentations. Talented educator dedicated to promoting critical thinking and diversity inclusion in all students. Detail-oriented Kitchen Assistant skilled in kitchen equipment operations and staff support demonstrated across 5 years in similar roles. Energetic and ambitious with a passion for creating memorable meals. Personal Care Aide experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in geriatric care and providing companionship and direct assistance to cognitively impaired clients. Experienced Personal Care Aide knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support. Diligent Caregiver focused on providing optimal support to clients through pers. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Courteous professional with substantial experience in care giving industry. Skilled at monitoring client vitals, conducting light housekeeping and providing personal care. Communicative and responsive individual with over 3 years of experience. Experienced non-medical Care Provider offering 5 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Responsible Personal care Aide with expertise in patient care and proficient in emergency response care. Skilled at monitoring ongoing conditions with knowledge of documentation practices. Compassionate nature provides families with peace of mind while offering ambulation and personal assistance to meet diverse patient needs. Experienced Caregiver accustomed to administering bedside and personal care, ambulation and personal hygiene assistance. Direct care professional well-versed in assisting bed ridden and hospice individuals to meet medical and emotional needs. Trained in appointment, medication and household management. Devoted to providing companionship and attentive care. Compassionate Personal care Assistant possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in caring with compassion at all emotional and mental expertize. Collaborative team player with strong clinical and interpersonal skills. Available 134 hours per week, weekends and evenings. Committed Home Care offers 3years in home healthcare. Dedicated to delivering consistent and focused attention to client safety, comfort and dignity. Well-versed in direct patient care and recordkeeping. Caring and empathetic personal care aide with 3 years of experience providing therapeutic support for adults with disabilities. Competent planner, developer and implementer of complex individual program plans. Certified medication administrator, verifying patient medicine and nutrition plan adherence according to strict detail. Caring healthcare aide with 3 years providing in-home care to over 8 patients. Detailed when reviewing instructions and medical charts to appropriately administer medications and treatments. Upbeat when entering patients' homes and throughout interactions for professional and personalized care services. Well-rounded Personal Care Aide with 5 years assisting clients with various daily living needs at home. Talented at offering attentive care to patients by managing health needs, helping with personal grooming, carrying out light housekeeping and cooking. Expert communicator when supporting patients' needs, documenting information and interacting with supervisors. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking Collections Specialist adept at persuading customers and obtaining payments. Strong researcher with top-notch follow-through and meticulous attention to detail. Experienced Collections Specialist bringing 7-years of success in sales and service positions. Eager to take on new role with long-term growth and advancement potential. Dynamic problem solver with first-rate skills in building relationships and resolving problems. Skilled professional with experience in collections, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner. Competent Accounts Receivable Specialist bringing 10 years of experience handling accounts receivable functions. Exemplary skill in resolving billing disputes, providing excellent customer service and applying payments. Recognized for effective leadership with consistent achievement of objectives. Experienced Case Manager specializing in career planning and vocational skill development. Knowledgeable about available program resources and current market conditions. Organized multitasker with excellent planning and problem-solving abilities.

Overview

38
38
years of professional experience

Work History

CDC/DDA

Rock Creek Foundation
Silver Spring
07.2023 - Current
  • Collaborated with other healthcare professionals to design and deliver h
  • Led planning and achievement of goals and objectives consistent with agency mission and philosophy.
  • Promoted available resources and connected 3 individuals with services.
  • Participated in health education research initiatives, developing and evaluating health education programs.
  • Continually improved knowledge, skills, and performance based on feedback and self-identified professional developmental needs.
  • Developed and implemented health education programs to help individuals and communities improve health and well-being.
  • Provided technical assistance to healthcare providers and organizations to improve health education services.
  • Led planning and achievement of goals and objectives consistent with agency mission and philosophy
  • Promoted available resources and connected individuals with services
  • Monitored health trends and data to identify health concerns and develop related health education initiatives
  • Continually improved knowledge, skills, and performance based on feedback and self-identified professional developmental needs
  • Designed and conducted health education surveys to assess health needs and risk factors within communities
  • Provided technical assistance to healthcare providers and organizations to improve health education services
  • Participated in health education research initiatives, developing and evaluating health education programs
  • Analyzed health data and created reports to present to community leaders and stakeholders
  • Developed and implemented health education programs to help individuals and communities improve health and well-being
  • Established and maintained partnerships with community organizations to promote health education programs
  • Assisted with development of improved seminars and training materials
  • Implemented health promotion campaigns to raise awareness of health-related issues

Psychiatric Technician

CBH
Gaithersburg, MD
07.2020 - Current
  • Treated clients and families with respect and dignity.
  • Counseled and mentored clients on substance use and life choices.
  • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
  • Took and monitored vital signs, administered medications, and managed patient behavior for 12 Patients.
  • Charted on each 12 patients daily.
  • Monitored patient behavior and immediately reported changes to supervising physician.
  • Assessed patient progress and reported changes to supervising physician.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Took patient blood pressure and pulse rate, reporting findings in health charts.
  • Collaborated closely with mental health professionals with treatment plan implementation.
  • Participated in patient education, helping to reinforce concepts and treatment plans.
  • Maintained patient records, documenting changes in patient condition.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.
  • Provided therapeutic activities to assist with patient development.

Personal Care Aide

Alfred Covington Jr.
Caborro, NC
03.2021 - 03.2022
    • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
    • Monitored progress and documented patient health status changes to keep care team updated.
    • Maintained clean, safe and well-organized patient environment.
    • Remained alert to problems or health issues of clients and competently responded.
    • Used company software and databases to maintain records of services performed and patient conditions.
    • Assisted 15 patients with personal requirements for housekeeping and grooming assistance.
    • Documented vitals, behaviors and medications in client 2 medical records.
    • Monitored and maintained cleanliness, sanitation and organization of assigned station and service areas.
    • Helped 15 clients maintain optimal health by overseeing medication administration and doctor's appointments.
    • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
    • Determined specific needs and provided most appropriate level of services for 15 patient well-being.
    • Supervised daily activities and provided assistance to staff.
    • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for 3 client wellbeing.
    • Documented residents' mental status, sleep and eating patterns in medical record books.
    • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
    • Conferred with supervisor to discuss patient condition and medical care.
    • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
    • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
    • Recognized and reported abnormalities or changes in patients' health status to case manager.
    • Provided assistance in daily living activities by dressing, grooming, bathing and toileting 10 patients.
    • Administered medication as directed by physician.
    • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
    • Entertained, conversed and read aloud to keep 3 patients mentally alert.
    • Assisted patients with self-administered medications.
    • Planned, prepared and served meals and snacks according to prescribed diets.

Special Education Paraeducator

Montgomery County Public Schools
Silver Spring, MD
01.2020 - 03.2021
    • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
    • Supported teacher in development of individual learning strategies.
    • Maintained student-centered, supportive environment in delivering learning experiences.
    • Accompanied students to restroom, on field trips, to cafeteria and to playground.
    • Alerted instructor to student behavior or issues that needed to be addressed.
    • Assisted in instructional processes by communicating perceptions of student progress and needs to teacher.
    • Aided special education teachers in delivering important services for individuals with exceptionalities.
    • Maintained positive attitude and affirmatively communicated with each student.
    • Worked cooperatively with students of various culturally diverse backgrounds and learning styles.
    • Oversaw class of more than 50 students when instructor was out of room.
    • Tutored struggling students individually and in small groups to reinforce learning concepts.
    • Retained interest and maximized receptive learning by educating students using hands-on instructional techniques.
    • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
    • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
    • Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
    • Communicated with students, teachers, staff and parents to main effective relationships for student and program growth.
    • Played essential role in delivering individualized services and supporting instruction.
    • Offered student support through special accommodations, extra assistance and assessments.
    • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues
    • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes
    • Built and maintained effective communication and relationships with students, teachers, support staff and parents
    • Delivered individual services and instruction support to students and coworkers
    • Assisted teachers with classroom management and document coordination to maintain positive learning environment
    • Helped special education teachers determine specific needs for individuals with exceptional needs

Kitchen Aide

Victory Housing Inc. Marian Assisted Living
Brookville, MD
10.2014 - 10.2018
  • Helped chefs prepare and present food to 40 residents with strong attention to detail and presentation expertise
  • Adhered to company quality constraints and industry best practices to ensure residents satisfaction
  • Prepared dishes for holidays and breakfasts for residents or during high-volume shifts
  • Cleaned and organized kitchen stations to promote team efficiency
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise
  • Adhered to company quality constraints and industry best practices for guest satisfaction
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols
  • Prepared dishes for catering events or during high-volume shifts
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
  • Monitored inventory deliveries to minimize product losses and prep for service
  • Labeled and stored all food items correctly and checked expiration dates routinely
  • Maintained clean, trash-free workspaces to maximize productivity and safety
  • Monitored food temperatures and quality throughout shifts
  • Followed recipes and chef instructions to prepare food correctly
  • Plated and presented food following chef requirements
  • Learned other teammates' work tasks to train as backup
  • Transported food items from storage areas to kitchen for prepping

Technical Assistant

Adventist Risk Management Inc.
Silver Spring, MD
12.2002 - 06.2005
  • Collected data / prepare statistical exhibits for premium allocation worksheets and enter policy information using Quattro Pro, Excel, Microsoft Word, and Freelance Graphics
  • Assisted in gathering resource information and typed renewal applications and submissions for reinsurance renewals
  • Prepared certificates of insurance and accumulated evident matter in respective binders
  • Compiled and maintained circulation, material and equipment records
  • Communicated with clients on regular basis approximately 30 incoming calls and 50 emails to keep abreast of project specifications and milestones and received progress updates
  • Gathered, organized and distributed technical documentation
  • Maintained knowledge support base regarding hardware, software and equipment warranties and repair needs
  • Provided insurance forms and urgent technical guidance and support to team members
  • Created detailed and accurate reports outlining property and personal insurance clients information
  • Implemented data base system upgrades and corrected setup problems
  • Fielded user queries and service requests to address problematic issues
  • Created detailed and accurate reports outlining clients information
  • Recorded information surrounding IT malfunction and failure to assist future rebuilds
  • Transferred computer files between programs
  • Provided technical guidance and support to team members
  • Implemented corrective action procedures within prescribed guidelines for issues, escalating high priorities to other technical resources
  • Reviewed product-specific resources to determine optimal implementation
  • Served as point-person for support requests with clients and vendors
  • Recorded information surrounding system failure to assist future rebuilds
  • Fielded user queries and service requests to promptly address issues
  • Liaised with customers, communicating and resolving problems and concerns
  • Updated supervisor on status of projects

High School Teacher

University Of Eastern Africa Baraton
Eldoret, Kenya
02.1992 - 06.1993
    • Evaluated students' academic and social growth, kept appropriate records and prepared progress reports to gauge performance
    • Monitored student growth and academic process
    • Talked with students in need of extra attention and made plans to assist with concerns
    • Set class objectives and monitored daily performance to offer equal access to education
    • Created study guides, research materials, and syllabus for students on daily basis
    • Developed positive rapport with students of various and diverse backgrounds
    • Prepared students for local and national skills competitions
    • Met and exceeded class-wide achievement and proficiency standards as established by state testing departments
    • Assessed and improved lesson plans through implementation and experimentation
    • Proctored class and state assessments for 40 students
    • Created engaging lesson plans, fostered culture of discovery and provided well-organized classroom structure to help students succeed in program
    • Developed communicative relationships with students and parents to support learning
    • Established and communicated clear objectives for all educational activities
    • Distributed and collected classroom materials such as worksheets, quizzes, and tests
    • Disciplined students who engaged in cheating, plagiarism or other wrongdoing
    • Evaluated students' academic and social growth, kept appropriate records, and prepared progress reports to gauge performance
    • Selected and requisitioned appropriate books and instructional aids to complement lesson plans
    • Helped students develop important learning skills and good study habits useful in trade school or college education
    • Worked collaboratively with school administrators to implement intellectually challenging visual arts program that provided creative outlet for students
    • Fostered positive and pleasant classroom culture while maintaining learning development goals
    • Delivered audio-visual presentations on various platforms to cater to different learning styles
    • Created study guides, research materials and syllabi for students
    • Planned, developed, and executed lessons reflecting high school curriculum and core educational standards
    • Consulted with teachers in other disciplines to identify and adopt successful instructional strategies
    • Used computers, audio-visual aids and other equipment to supplement presentations
    • Addressed consistent behavior problems with students, parents and senior staff

Elementary School Teacher

Teachers Services Commission
Kambu, Kenya
01.1986 - 09.1988
  • Helped students develop important learning skills and good study habits useful in trade school or college education
  • Selected and requisitioned appropriate books and instructional aids to complement lesson plans
  • Set class objectives and monitored daily performance to offer equal access to education
  • Consulted with teachers in different disciplines to identify and adopt successful instructional strategies
  • Evaluated academic performance and social relationships to identify and help struggling students
  • Assessed students' strengths and weaknesses regularly to provide appropriate methods for addressing learning needs
  • Administered standardized tests in accordance with given testing programs
  • Talked with students in need of extra attention and made plans to assist with concerns
  • Inspired academic success based on belief that all students can achieve excellence, regardless of background
  • Created engaging lesson plans, fostered culture of discovery and provided well-organized classroom structure to help students succeed in program
  • Utilized curriculum which reflected diverse educational, cultural and linguistic background of student body
  • Created new lesson plans based on course objectives
  • Developed and taught lessons on relevant children's books, poems, movies and themes to promote student interest of Children's Literature as avenue of study
  • Documented student attendance and progress against goals
  • Assisted in developing student-led after-school tutoring program to teach under-privileged students
  • Maintained safety and security of all youth under care
  • Marked more than 50 lesson notes, corrected errors and made useful suggestions on written assignments for improved writing communication performance
  • Established and maintained rapport with other staff, students, and parents to facilitate communication and academic progress
  • Met with parents to resolve conflicting educational priorities and issues
  • Prepared and administered grade-specific tests and examinations regulated by school district to monitor students' growth and to report progress to parents
  • Provided warm, supportive environment for developing academic, social, and emotional growth
  • Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments
  • Created and presented clever lessons to engage students and focus on core subjects necessary for personal and academic growth
  • Established open communication and positive relationships with students, parents, peers, and administrative staff
  • Developed problem-solving and critical-thinking skills by presenting challenges to boost self-esteem and performance
  • Fostered student curiosity and interest in learning through hands-on activities and field trips
  • Met with parents to review Individualized Education Plans for at-risk students
  • Sourced supplies to fill gaps in student activities
  • Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level
  • Maintained student portfolios to monitor learning progress and completion of work required for promotion to next grade level
  • Coached students on physical and emotional safety as part of health curriculum
  • Directed class discussions to spark conversation about key concepts, complex problems and overarching themes
  • Administered various reading tests and determined student reading levels based on assessment findings
  • Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives
  • Evaluated individual student abilities and created action plans based on current level and desired growth goals to support preparedness for transition to next grade level
  • Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal
  • Collaborated with administrators on classroom policies, management strategies, and discipline
  • Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication
  • Worked one-on-one with students to determine strengths, weaknesses, and learning patterns
  • Prepared materials for lessons, assignments, and assessments, and evaluated, corrected and graded student performance to identify gaps in skills or knowledge and set realistic goals
  • Built positive relationships with parents to involve families in educational process
  • Communicated student progress, academic difficulties, or behavioral concerns to parents, guardians and administration using tact and professionalism to improve student academic performance
  • Scheduled and directed field trips and hands-on activities to foster student learning and creativity
  • Developed and implemented discipline strategies to maintain classroom order
  • Utilized study guides and interactive study tools to increase standardized test scores

Education

Bachelor of Arts - Religious Studies ,Home Economics With Education

University of Eastern Africa Baraton
Kenya
1993

Some College (No Degree) - CDC /DDA

Maryland Nursing
Maryland

Skills

  • Classroom management
  • Lesson planning
  • Standardized tests
  • Safety awareness
  • Behavioral improvements
  • Group and individual instruction
  • Documentation
  • Interdisciplinary team collaboration
  • Student records management
  • Student progress reporting
  • Individual instruction
  • Classroom supply management
  • One-on-one and small group instruction
  • Grading homework and tests
  • First aid and safety
  • State regulations knowledge
  • Progress documentation
  • Meal planning and preparation
  • First Aid and Safety
  • Records Maintenance
  • Care Plan Assessment
  • Range of Motion Exercises
  • Medication Administration
  • Patient Assessments
  • Chronic disease management
  • Medical Records Management
  • Direct Patient Care
  • Verbal and written communication skills
  • Patient Management
  • Care plan assessment
  • Community integration
  • Behavioral Management
  • Client Documentation
  • Medical Recordkeeping
  • Community Activities
  • Documenting Vital Signs
  • Verbal and Written Communication Skills
  • Word Processing
  • Bedsore Prevention
  • PPE Usage
  • Light Housekeeping
  • Meal Planning and Preparation
  • Critical Thinking
  • Attention to Detail
  • First Aid/CPR
  • Decision-Making
  • Active Listening
  • Cultural Awareness
  • Training and Development

Timeline

CDC/DDA

Rock Creek Foundation
07.2023 - Current

Personal Care Aide

Alfred Covington Jr.
03.2021 - 03.2022

Psychiatric Technician

CBH
07.2020 - Current

Special Education Paraeducator

Montgomery County Public Schools
01.2020 - 03.2021

Kitchen Aide

Victory Housing Inc. Marian Assisted Living
10.2014 - 10.2018

Technical Assistant

Adventist Risk Management Inc.
12.2002 - 06.2005

High School Teacher

University Of Eastern Africa Baraton
02.1992 - 06.1993

Elementary School Teacher

Teachers Services Commission
01.1986 - 09.1988

Bachelor of Arts - Religious Studies ,Home Economics With Education

University of Eastern Africa Baraton

Some College (No Degree) - CDC /DDA

Maryland Nursing

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Charity Nzyoka