Charity Stanton
Cuyler ,NY
Summary
Dedicated support worker with a proven track record at Springbrook Behavior Health System, enhancing client independence through personalized care and empathetic communication. Skilled in daily living support and conflict resolution, I fostered strong relationships, ensuring my client achieves their goals while maintaining a clean driving record for safe transportation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Support Worker
Springbrook Behavior Health System
Lincklean,Ny
01.2025 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and volunteer positions according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Kept clients engaged in social networks and communities for personal health and growth.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Accompanied clients to appointments and community outings, ensuring they had access to necessary services and social opportunities.
Teller
NBT Bank
Tully, NY
11.2023 - 04.2024
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly
- Educated customers on use of banking website and mobile apps.
Cashier
Big M
DeRuyter, NY
06.2019 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
Stone Memorial High School
Crossville, TN05.2019
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Confidentiality and privacy
- Active listening
- Relationship building
- Meal preparation
- Transportation assistance
- Clean driving record
- Attention to detail
- Conflict resolution
- Troubleshooting
- Empathy and patience
- First aid and CPR
- Disability care
- Personal errands
- Multitasking
- Problem-solving
- Teamwork
- Professionalism
- Cash handling
Certification
First Aid certification
CPR Certification
References
Brielle Wilkins: (315)240-4557
Jackie Pitt: (315)407-3749
Paulina Reed:(315)920-3025
Timeline
Support Worker
Springbrook Behavior Health System
01.2025 - Current
Teller
NBT Bank
11.2023 - 04.2024
Cashier
Big M
06.2019 - 09.2023
Stone Memorial High School