I'm a great team player with great professional bed side manner. I have compassion and empathy for patients. I'm well round in front and back office. I'm assertive and I know how lead any situation the correct way and I'm very punctual with time plus work load.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Assistant
Cedar Park Physicians
04.2024 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Empowered patients through education on self-management techniques for chronic conditions.
Phlebotomist
Medix Temp Agency
06.2023 - 11.2023
Greet patients
Checking in
Venipuncture
Heel sticks
Specimen processing
Filing
Faxing
Email
Requisition processing
Atlas emr
Closing clinic
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Tracked collected specimens by initialing, dating, and noting times of collection.
Stocked phlebotomy cart or carrier with appropriate supplies.
Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Packaged and shipped specimens to central lab daily.
Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Organized daily work based on collection priority.
Certified Medical Assistant (CMA)
Capital Endocrine & Diabetes
11.2022 - 05.2023
Triage
Answer inbound calls
Abi testing
Fundus photography
Answering inbound calls
Rooming
Vitals
Continuous glucose insert and removal
Sanitized, restocked, and organized exam rooms and medical equipment.
Called and faxed pharmacies to submit prescriptions and refills.
Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Certified Medical Assistant (CMA)
Central Texas Neurology Consultants
09.2022 - 11.2022
Rooming
Vitals
Prior authorization
Triage
Prepare exams rooms
Prepare botox
Sanitized, restocked, and organized exam rooms and medical equipment.
Called and faxed pharmacies to submit prescriptions and refills.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Certified Medical Assistant (CMA)
Prestige Care, Inc.
04.2022 - 08.2022
Rooming patients
Answering inbound calls
Answering voice-mail
Triage
Scheduling
Vitals
Sanitized, restocked, and organized exam rooms and medical equipment.
Called and faxed pharmacies to submit prescriptions and refills.
Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Collected and documented patient medical information such as blood pressure and weight.
Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Certified Medical Assistant (CMA)
Urology Austin
08.2020 - 04.2022
I am a support system for my doctor. I make sure he starts and ends clinic on time. I am by his side
Procedures: vasectomies, biopsies, cystos, and exams.
I deal with triage, prior auth, and different medication reps.
I performed phlebotomy on difficult patients.
I have order supplies for our facility
I have trained all new employees
I have performed urocuft procedures, voiding trials, insertion of indwelling foley and in and out caths.
I prepare for sterile procedures and sterilize instruments.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Taught patients about medications, procedures, and care plan instructions.
Certified Medical Assistant (CMA)
Care Now
01.2020 - 08.2020
Front office duties
Answer phones
Collect payments
Fax and email
Schedule
Verify insurance
Contact patients with HIPAA information
Register data
Back office duties
Administer injections
In house testing
Emr/ehr
Correspond with physician
Discharge
Phlebotomy
Ekg
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Collected and documented patient medical information such as blood pressure and weight.
Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Taught patients about medications, procedures, and care plan instructions.
Prepared and administered medications to alleviate patient symptoms.
Administrative Assistant
Texas Ear, Nose & Throat Specialists
10.2019 - 12.2019
Scheduling
Answer phones
Faxing
Email correspondence
Data entry
Hearing aid billing
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Certified Medical Assistant (CMA)
Central Texas Pain Center
09.2018 - 12.2018
Vital
Scheduling
Faxing
Referrals
Rooming patients
Prescription refills
Iv insertion
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Collected and documented patient medical information such as blood pressure and weight.
Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Certified Medical Assistant (CMA)
Nova Medical Centers
07.2016 - 07.2017
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
Answer telephones and direct calls to appropriate staff.
Receive and route messages or documents, such as laboratory results, to appropriate staff.
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
Maintain medical records, technical library, or correspondence files.
Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
Transmit correspondence or medical records by mail, e-mail, or fax.
Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
Arrange hospital admissions for patients.
Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
Complete insurance or other claim forms.
Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Called and faxed pharmacies to submit prescriptions and refills.
Sanitized, restocked, and organized exam rooms and medical equipment.
Medical Assistant
Treat n go
07.2015 - 07.2016
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
Answer telephones and direct calls to appropriate staff.
Receive and route messages or documents, such as laboratory results, to appropriate staff.
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
Maintain medical records, technical library, or correspondence files.
Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
Transmit correspondence or medical records by mail, e-mail, or fax.
Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Medical Assistant
Concentra Urgent Care
02.2011 - 02.2012
Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
Maintain medical records, technical library, or correspondence files.
Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
Transmit correspondence or medical records by mail, e-mail, or fax.
Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Medical Assistant
Dr. Randall Kirtley Family medicine
09.2010 - 02.2011
These were my role as an intern.
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
Answer telephones and direct calls to appropriate staff.
Receive and route messages or documents, such as laboratory results, to appropriate staff.
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
Maintain medical records, technical library, or correspondence files.
Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
Transmit correspondence or medical records by mail, e-mail, or fax.
Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
Arrange hospital admissions for patients.
Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
Complete insurance or other claim forms.
Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings
Registered Dental Assistant/Front Desk Administrator at Cedar Park PeriodonticsRegistered Dental Assistant/Front Desk Administrator at Cedar Park Periodontics