Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charity Sturman

Lander,WY

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

34
34
years of professional experience

Work History

Admiss

SageWest Healthcare
Lander, WY
11.2006 - Current
  • Register patients and get complete demographic information
  • Obtain correct insurance to insure accurate billing
  • Daily deposits
  • Figure patient estimates
  • Collect upfront payments
  • Recruited and trained new employees to meet job requirements.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Delegated work to staff, setting priorities and goals.
  • Ensured regulatory compliance across all departments.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Facilitated conflict resolution among staff members when necessary.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Assigned work and monitored performance of project personnel.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Mentored team members in professional development and growth.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Trained new staff members on departmental policies related to admissions.

Medical Records Clerk

Lander Regional Hospital
Lander, WY
06.2001 - 07.2006
  • Updated patient histories with relevant information.
  • Streamlined day-to-day office processes to meet long-term goals.
  • Pulled patient records and transferred information to appropriate parties.
  • Maintained positive working relationship with fellow staff and management.
  • Facilitated communication between providers and patients.
  • Located and retrieved files, assisting public with general information.
  • Safeguarded medical records to maintain patient confidentiality.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Set up patient charts and documented information in various company software.
  • Verified record copies before handing each over to check for and remove unnecessary details.
  • Answered questions and fulfilled requests with friendly and knowledgeable service.
  • Purged inactive files and destroyed obsolete files following procedures.
  • Organized medical records for easy retrieval.
  • Reviewed medical documentation for completeness.
  • Processed release of information requests.
  • Organized patient charts, gathering medical histories, lab results and consents.

Retail Sales Associate

Moss Saddles Boots and Tack
Riverton, WY
01.1995 - 06.2001
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Demonstrated expert knowledge of store products and promotions.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Monitored merchandise inventory for loss prevention purposes.
  • Performed opening and closing duties, including cash handling.
  • Described merchandise and explained use, operation and care.
  • Maintained records related to sales for store management.
  • Trained new employees on sales floor procedures and protocols.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Greeted customers to determine wants or needs.
  • Computed purchases and received and processed cash or credit payment.
  • Managed inventory levels, restocked shelves as needed.
  • Did all accounts payable and receivable duties.
  • Did daily back deposits
  • Assembled monthly packet for the accounts and handled petty cash totals weekly

Dietary Aide

Lander Valley Regional Hospital
Lander, WY
08.1994 - 12.1996
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Monitored food temperatures to ensure quality control.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Refilled condiments, napkins and server workstations.
  • Portioned ingredients accurately for consistent results.
  • Made meals in accordance with company standards and requirements.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Ensured proper storage of perishable items.
  • Carried out cash handling duties as needed.
  • Maintained high standards of food safety and hygiene.
  • Collaborated with team to deliver timely service of items.
  • Maintained safe food handling practices to prevent germ spread.

Cash Office Associate

Duckwall Alco
Lander, WY
08.1990 - 08.1994
  • Conducted regular audits of financial transactions for compliance.
  • Ensured proper documentation of all accounting processes and procedures.
  • Prepared and processed payrolls.
  • Collaborated with team members on complex accounting projects/tasks.
  • Reconciled or entered report discrepancies found in financial records.
  • Reduced financial discrepancies by verifying accounting statements.
  • Assisted in monthly account reconciliations to ensure accuracy.
  • Provided exceptional customer service resolving billing/accounting inquiries.
  • Supported month-end closing processes by preparing journal entries.
  • Streamlined bookkeeping processes to improve efficiency and accuracy.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.
  • Handled bi-weekly payroll services for company employees.
  • Received and recorded cash, checks and transfers.
  • Performed bank deposits and managed petty cash funds efficiently.
  • Prepared and processed invoices, bills, and payments timely.

Education

High School Diploma -

Laurel High School
Laurel, MT
05-1984

Skills

  • Cultural Awareness
  • Friendly, Positive Attitude
  • Basic Math
  • Data Entry
  • Customer Relations
  • Organization and Time Management
  • Troubleshooting
  • Team Management
  • Self-Directed
  • Organizational Skills

Timeline

Admiss

SageWest Healthcare
11.2006 - Current

Medical Records Clerk

Lander Regional Hospital
06.2001 - 07.2006

Retail Sales Associate

Moss Saddles Boots and Tack
01.1995 - 06.2001

Dietary Aide

Lander Valley Regional Hospital
08.1994 - 12.1996

Cash Office Associate

Duckwall Alco
08.1990 - 08.1994

High School Diploma -

Laurel High School

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Charity Sturman