Charity Sutton
Rochester,N.Y.
Summary
Innovative Sales Executive skilled in creating and implementing digital strategies, heightening brand awareness and developing customer-centric communication initiatives while placing an emphasis on increasing revenue. Proven success in team collaborations, large account management and sales support.
Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
23
23
years of professional experience
Work History
CEO
CR BEAUTY BAR LLC
01.2020 - Current
- Licensed Esthetician
- Managed partnerships and strategic business relationships for 15 contractors to increase profits and foster team environment
- Utilized creative marketing techniques to increase profits by 10-15% YOY
- Implemented succession plans to manage contractors funnels
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in increase sales
NYS Licensed Real Estate Agent
Keller Williams
01.2014 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
CEO
CARE REALESTATE L.L.C
01.2014 - Current
- Purchase, reconstruct, wholesale and rent properties throughout Rochester, NY
- Developed key operational plans to reduce attrition and vacancy
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Small Business Retail Sales Representative
Verizon Wireless
01.2010 - 01.2014
- Achieved Top Sales Representative consecutively
- Liaison between small/medium business and Verizon Wireless in an A volume store
- Won Presidents Cabinet 2013, 2014
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Federal Gov. Technical Data Manager
Verizon Wireless
01.2007 - 01.2010
- Maintain and secure relationships with Sales, Operations, Finance, Training and Quality Assurance departments
- USPS Project Sponsor
- Primary POC for FBI and product deployment
- Responsible for PO's, streamlining sales presentations and safeguarding proprietary client information for for GSSxx
- Partner with Contracts, Compliance and Legal departments
- Remedy Trouble Ticket Subject Matter Expert
- Directed managed quarterly hiring, including managing job requisitions, facilitating quiz's and interviews
- Provided after hour/ on call support for Government agencies such as White House, DOD, DOT, ARMY, NAVY-FISC
Customer Service Representative
Verizon Wireless
01.2002 - 01.2007
- Career Progression:
- Supervisor - Customer Service, Technical Support, Training, Data Support, Loyalty Management
- Human Resource- Recruitment
- Technical Data Support coordinator
- Senior Representative
- Customer Service Representative
Education
Bachelors in Human Resource Management -
Strayer University
12.2015
Associates in Human Resource Specialist -
Bryant & Stratton
12.2008
Skills
- Succession Planning
- Corporate Governance
- Operational Excellence
- Talent Development
- Mergers and Acquisitions
- Crisis Management
- Operations Management
- Change Management
- Program Oversight
Valueoffered
Solid background in data and technical support for large account management, leadership and sales support with a compelling emphasis in communications. Skilled in developing and executing standardized company policies, procedures and employees. Expert relationship builder, channel developer, negotiator and strategic partnership builder
Timeline
CEO
CR BEAUTY BAR LLC
01.2020 - Current
NYS Licensed Real Estate Agent
Keller Williams
01.2014 - Current
CEO
CARE REALESTATE L.L.C
01.2014 - Current
Small Business Retail Sales Representative
Verizon Wireless
01.2010 - 01.2014
Federal Gov. Technical Data Manager
Verizon Wireless
01.2007 - 01.2010
Customer Service Representative
Verizon Wireless
01.2002 - 01.2007
Bachelors in Human Resource Management -
Strayer University
Associates in Human Resource Specialist -
Bryant & Stratton
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