Charity Swint

Billing Coordinator

Patriot Homecare

Oak Ridge, TN

10.2015 - 01.2024

Updated billing systems regularly by entering new customer information or modifying existing records.
Generated detailed reports on billing activity for management review.
Submitted appeals on behalf of patients for denied claims.
Analyzed customer accounts to identify discrepancies and resolve billing issues.
Completed documentation, reports and spreadsheets of financial information.
Kept up-to-date with details of insurance plans and company requirements.
Contacted insurance providers to verify insurance information and obtain billing authorization.
Created and maintained accurate customer records in database system.
Responded to telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
Conducted research and analysis of current billings policies and procedures, making recommendations as needed for improvement or changes.
Developed strategies to reduce discrepancies in the billing process.
Worked closely with accounting department staff members to ensure accuracy of invoicing data entered into the system.
Investigated and resolved issues to maintain billing accuracy.
Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
Worked with team members and leadership to identify and develop process improvements.
Leveraged integrated billing software to submit accurate claims.
Performed data import, scanning or manual keying processes to verify invoice accuracy.
Assessed billing statements for correct diagnostic codes and identified problems with coding.
Submitted claims to insurance companies.
Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
Monitored past due accounts and pursued collections on outstanding invoices.
Performed insurance verification, pre-certification and pre-authorization.
Executed account updates and noted account information in company data systems.
Checked claims coding for accuracy with ICD-10 standards.
Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
Participated in workshops, seminars, and training classes to gain stronger education in industry updates and federal regulations.
Trained new team members on company policies and accounting systems to keep team operations productive and efficient.

Summary

Overview

Work History

Billing Coordinator

Education

High School Diploma -

Skills

References

Timeline

Billing Coordinator

High School Diploma -

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