Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charity Tinall

Camp Verde

Summary

Adept at multitasking and problem-solving, I excelled in roles at Sheila's Kitchen and other employers, enhancing customer satisfaction and streamlining operations. My respectful and compassionate approach, combined with strong prioritization skills, significantly improved client well-being and operational efficiency, fostering loyalty and repeat business.

Overview

7
7
years of professional experience

Work History

Caregiver

Family
01.2021 - 12.2025
  • Provided emotional support and companionship to reduce feelings of loneliness and improve mental well-being.
  • Prepared and served nutritious meals, considering dietary restrictions and preferences to promote overall health.
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Ensured timely completion of errands for clients, including grocery shopping, appointments, and personal affairs management.
  • Provided transportation services for clients to attend medical appointments or engage in community activities safely.
  • Assisted with personal care tasks, preserving residents' dignity and promoting independence.

Server

Sheila's Kitchen
09.2023 - 07.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.


Crew Member

Taco Bell
06.2022 - 12.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Became familiar with products to answer questions and make suggestions.

Bakery Clerk

Bashas'
12.2018 - 05.2019
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Inspected goods to establish accurate pricing and labeling.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Used utensils and equipment to portion, wrap and display bakery items.
  • Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
  • Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
  • Handled cash register transactions efficiently, ensuring accurate sales records and timely customer service.

Education

Associate of Arts - Business Management

Arizona Institute of Business And Technology
Phoenix, AZ

Skills

  • Respectful and compassionate
  • Prioritization and Scheduling
  • Elderly Support Care
  • Problem-solving

Timeline

Server

Sheila's Kitchen
09.2023 - 07.2024

Crew Member

Taco Bell
06.2022 - 12.2022

Caregiver

Family
01.2021 - 12.2025

Bakery Clerk

Bashas'
12.2018 - 05.2019

Associate of Arts - Business Management

Arizona Institute of Business And Technology

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Charity Tinall