Charity Tucker
Dallas,Texas
Summary
Highly organized Import Specialist with proven expertise in coordinating documentation and shipments. Successful at minimizing customs delays with accurate paperwork handling. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Import Specialist
PrimeSource Building Products
Irving, TX
06.2021 - Current
- Maintain thorough import records for full compliance with customs standards.
- Prepare import documentation and entered data into Aires per country-specific requirements.
- Monitor shipments and obtained clearance from customs.
- Clear goods through customs and verified delivery to company warehouses.
- Monitor and maintain import tracking systems for delivery of accurate and up-to-date records of shipments.
- Manage and organized documents for data entry tasks.
- In putting correct tariffs, injunction codes, to ensure cargo is cleared correctly with U.S customs.
- Releasing entries on time to avoid any demurrage, or extra fees.
- Processing invoices
- Verifying information on shipping documents are correct, and match, and are entered correctly.
Shipping Clerk
Ryder/ K&N Filters
Grand Prairie, TX
06.2020 - 06.2021
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Requested and compiled necessary customs invoices, certificates of origin and cargo-control documents.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Scheduled and organized delivery routes.
Chime Solutions
Customer Service Rep./ Benefits Specialist
Dallas, Texas
09.2019 - 06.2020
- Answered phone with friendly greeting to create positive inbound calling experience for customers.
- Demonstrated strong problem-solving skills by resolving customer issues during first call.
- Provided customers with product information and answered inquiries to provide top-quality service.
- Checked employees' benefits enrollment for accuracy and inputted all data into system.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Implemented open enrollment system to streamline benefits processes for employees.
Education
High School Diploma -
Penn Foster Online
Dallas, TX01.2015
Skills
- Data entry
- Shipment scheduling
- Organization
- Adaptability
- Working collaboratively
- Communication
- Clerical
- Customer service
- Critical thinking
- Reading Comprehension
- Accurate Documentation
- Tracking Systems
- Information Inputting
- Organizational skills
- Multitasking
Timeline
Import Specialist
PrimeSource Building Products
06.2021 - Current
Shipping Clerk
Ryder/ K&N Filters
06.2020 - 06.2021
Chime Solutions
Customer Service Rep./ Benefits Specialist
09.2019 - 06.2020
High School Diploma -
Penn Foster Online
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