Charity Woods
Brooklyn,NY
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Enova International
05.2023 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Assisted expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Assisted department budgets and generated financial reports for management review.
- Manage phone and email correspondence and handled incoming and outgoing mail and faxes.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
Exec. Admin Assistant/Leasing
Charles H. Greenthal Management
12.2022 - 04.2023
- Manage tenant account/documents/renewed leases
- Coordinate and schedule calendar for leasing director
- Worked as liaison with tenants and supers in building
- Help manage residential/Commercial properties
- Arranged company events
- File and keep track of past tenants
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with move-in/move-out processes efficiently by conducting inspections, coordinating cleaning services, and completing necessary paperwork in a timely manner.
- Maintained accurate records of all lease agreements, rent payments, and tenant information for easy retrieval when needed.
- Maintained open communication channels between property management, maintenance staff, and tenants to ensure a streamlined living experience for all residents.
- Increased tenant satisfaction by promptly addressing concerns and providing exceptional customer service.
- Improved lease renewal rates by proactively reaching out to existing tenants and addressing their needs.
Chief Concierge/ Admin Assistant
Related Management
11.2016 - 09.2021
- Acting as a point of reference for guests who need assistance
- Provided customer service/ managed front desk
- Arranged events, excursions, transportation, etc, upon request
- Coordinated and scheduled calendar for a resident manager
- Maintained work orders / Worked as a liaison with the head porter in the building
- Addressed customer inquiries with timely and professional responses via phone, email, and in-person interactions.
- Enhanced property appearance with regular inspections and coordinating necessary repairs.
- Assisted with Coordinating move-ins and move-outs smoothly, minimizing vacancy periods and ensuring units were well-maintained for new tenants.
- Assisted in training new hires within company policies and guidelines, increasing the team's overall productivity.
Visual Assistant Manager + Stylist
Gap
07.2013 - 10.2015
- Delegated task amongst sales team
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Worked with store managers to implement new displays, promotions and store layout changes.
- Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
- Monitored and replenished display inventory and restructured according to available stock.
- Coordinated with marketing team to create cohesive in-store promotional materials for special events and sales campaigns.
- Enhanced store sales by creating visually appealing and strategically placed product displays.
Womans Visual Merchandiser
Zara
10.2013 - 06.2014
- Worked with store managers to implement new displays, promotions and store layout changes.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Monitored and replenished display inventory and restructured according to available stock.
- Assisted with special event planning and execution, incorporating creative visual elements to enhance the overall atmosphere and support promotional objectives.
- Collaborated with management to develop seasonal merchandising strategies for optimal customer engagement.
Education
No Degree - Computer Graphics
NYU
New York, NY02-2014
Associate of Arts - Graphic Design
ITT Technical Institute
California City, CA01-2013
High School Diploma -
Crawford High School
San Diego, CA2009
Skills
- 10-Key
- MS/Mac Suite
- Yardi
- MDS Property Management
- Ultipro
- Teams/Outlook/Slack
- ServiceNow
- CTM Smart Portal
- Workday
- Concur
Timeline
Administrative Assistant
Enova International
05.2023 - Current
Exec. Admin Assistant/Leasing
Charles H. Greenthal Management
12.2022 - 04.2023
Chief Concierge/ Admin Assistant
Related Management
11.2016 - 09.2021
Womans Visual Merchandiser
Zara
10.2013 - 06.2014
Visual Assistant Manager + Stylist
Gap
07.2013 - 10.2015
No Degree - Computer Graphics
NYU
Associate of Arts - Graphic Design
ITT Technical Institute
High School Diploma -
Crawford High School
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