Chariya Patomnetikul
Fairfax,VA
Summary
Hardworking and dedicated server with 7 years of experience providing excellent customer service in a fast-paced restaurant environment. Developed a table turnover system for peak hours to increase customer satisfaction scores by 10%. Experienced in taking orders, making accurate changes, and upselling menu products.
Overview
7
7
years of professional experience
Work History
Server
Sisters Thai Restaurant
Fairfax, VA
06.2023 - Current
- Welcomed and greeted guests to make them feel comfortable.
- Bussed and reset tables to keep dining room and work areas clean.
- Delivered food and beverages from kitchen and bar to guests in a timely matter.
- Performed side work at the start and end of each shift as required by service station assignment.
Bartender
Genki Izakaya Restaurant
Fairfax, VA
06.2023 - 11.2023
- Greeted all guests in a courteous and respectable way.
- Took verbal drink and meal orders according to guest preference.
- Served high quality food and checked all orders to ensure they are complete, prepared as ordered, portioned correctly and attractive in appearance.
- Memorized over 100 cocktail recipes and drink variations with demonstrated mastery of each.
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Server and Bartender
Rakuya Japanese Restaurant
Washington, DC
08.2017 - 05.2023
- Prepare room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates and utensils.
- Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies.
- Ensured optimal guest experience by seating guests, taking orders, serving dishes and removing dinnerware promptly with a positive attitude.
- Assist customers with allergies to make food choices that work with their health concerns.
- Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.
- Knowledgeably recommended menu items based on customer needs and preferences, including upselling complementary dishes and drinks.
- Staffed bar and mixed drinks for bar patrons.
- Trained new servers and familiarized new employees with company culture.
Education
Bachelor of Science -
Maejo University
Chiang Mai, Thailand02-2017
Skills
- Liquor, wine, and food service
- Dining customer service
- Bar service preparation
- Teamwork Oriented
- Problem Solving
- Teamwork
Timeline
Server
Sisters Thai Restaurant
06.2023 - Current
Bartender
Genki Izakaya Restaurant
06.2023 - 11.2023
Server and Bartender
Rakuya Japanese Restaurant
08.2017 - 05.2023
Bachelor of Science -
Maejo University
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