Charkeia S. Taylor

Searched cells of inmates to identify and confiscate contraband and other prohibited items. Escorted inmates to and from cells, court, hospitals, and medical appointments. Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers. Conducted routine and emergency head counts. Assisted in development of procedures and policies to maintain peace and order in facility. Enforced rules and regulations to maintain order among inmates. Documented inmate behavior and activities in logbooks.

I managed opening and closing procedures and recommended changes to enhance efficiency of daily activities. Rotated merchandise and displays to feature new products and promotions. Walked through store areas to identify and proactively resolve issues negatively impacting operations. Maintained positive customer relationships by responding quickly to customer service inquiries. Processed payments for credit and debit cards and returned proper change for cash transactions. Provided weekly work schedules to employees to accommodate business demands and vacation requests. Managed purchasing, sales, marketing and customer account operations efficiently. Implemented business strategies, increasing revenue and effectively targeting new markets. Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports. Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Reported back to instructor to receive day-to-day tasks and responsibilities. Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement. Sorted, organized, and maintained files. I interacted with customers by phone, email, or in-person to provide information. I also, answered and transferred incoming telephone calls, taking messages for various staff members. Analyzed problems and worked with teams to develop solutions. Sorted and organized files, spreadsheets, and reports. Participated in workshops and presentations related to projects to gain knowledge. Supported creation of detailed, technical financial models to value potential acquisition targets.

Coached employees in successful selling methods and encouraged cross-selling for additional products and services. Effectively presented information to customers and responded to questions. Attended weekly meetings to discuss and optimize strategies. Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits. Reviewed monthly operations to assess compliance with budgets and determine necessary adjustments for future plans. Monitored and reported budgetary discrepancies to corporate senior management to maximize reporting efficiency and finalized spending plans.

Checked key performance indicator reports for accuracy and completeness. Developed, analyzed and modified budgets to allocate current resources and estimate future financial requirements.