Charkeya King
Cleveland,OH
Summary
Proactive Hospitality Worker with in-depth understanding of operational practices and logistics coordination. Proficient in day-to-day operations, catering and event preparations. Successful record of managing budgets, controlling inventory and motivating team members to boost productivity. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hospitality Coordinator
Aviator Event Center & Pub
20920 Brookpark Rd, Cleveland OH 44135
04.2024 - Current
- Executed event invoicing and provided follow up in collections department.
- Cross- trained employees in areas to meet customers' needs and expectations.
- Effectively handled payroll, new hire paperwork and terminations.
- Tracked, monitored and recorded purchasing, overtime and maintenance expenses.
- Coordinated special events, ensuring seamless execution and memorable occasions for guests.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Answered high volume of phone calls and email inquiries.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Receptionist/HR assistant
Haven at Lakewood
Lakewood, OH
11.2021 - 04.2024
- Daily duties: answering phones, transferring calls greeting visitors, sorting mail and packages, keeping workspace clean and neat, File papers, set up meetings and make scheduling.
Receptionist/assistant
Embassy Healthcare
Cleveland, OH
04.2020 - 10.2021
- Daily duties: corporate office consists of greeting guests, answering phones, transferring calls, sorting and distributing mail, Data entry, faxing and copying records, filing and scheduling office meetings.
Resident Care Assistant
Mount Alverna Village
Parma, OH
09.2019 - 03.2020
- Help the residents with medications, activities & outings, food preparation and friendly conversation.
- Delivered exceptional care to residents with diverse needs, ranging from dementia and Alzheimer''s patients to those requiring physical rehabilitation support.
- Increased resident independence by aiding with mobility exercises and daily activities.
- Trained new Resident Care Assistants in best practices and facility protocols, promoting teamwork and continuity of care across staff members.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted residents in managing medications, ensuring proper dosages and adherence to schedules.
Education
No Degree -
Phlebotomy Training Specialist
Independence, OHPenn foster High School
Scranton, PA03.2020
Skills
- Ability to communicate effectively in both verbal and written formats
- Detailed oriented
- Ability to multitask, self motivated, organized and problem solving
- Training expertise
- Software Knowledge
- Training and mentoring
- MS Office
- Vendor interaction
Certification
- Certificate Of Training Phlebotomy Technician
- High School Diploma
- Certificate in introductory coursework in health care
References
References available upon request
Timeline
Hospitality Coordinator
Aviator Event Center & Pub
04.2024 - Current
Receptionist/HR assistant
Haven at Lakewood
11.2021 - 04.2024
Receptionist/assistant
Embassy Healthcare
04.2020 - 10.2021
Resident Care Assistant
Mount Alverna Village
09.2019 - 03.2020
No Degree -
Phlebotomy Training Specialist
Penn foster High School