Charla Brown
Flower Mound,TX
Summary
Dynamic management professional with 30+ years of experience in all aspects of Business Development and Marketing with a focus on streamlining processes and developing strong relationships. Exhibits exceptional communication, organizational and presentation skills. Proficiently manages people and tasks while effectively executing the desired business objectives. Versatile and innovative with remarkable attention to detail. Recognized for outstanding account development with a focus on exceeding customer needs and expectations while improving bottom line objectives.
Overview
32
32
years of professional experience
Work History
Vice President of Business Development
Gunns Restoration
03.2022 - Current
- Established robust pipelines of potential clients through effective networking initiatives. Expanded market share by identifying and securing new business opportunities in Texas and Oklahoma.
- Formulated custom solutions for clients based on their unique requirements, resulting in enhanced satisfaction levels.
- Strengthened company brand through targeted marketing campaigns initiatives.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Sales Manager
Corky's Gaming Bistro
08.2019 - 03.2022
- Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets
- Organized promotional events and interacted with community to increase sales volume.
- Accomplished sales goals and boosted revenue through product knowledge and customer relationship management.
Business Development and Senior Claims Manager
Homelink Corporation
04.2018 - 07.2019
- Championed insurance claims process by providing expert knowledge and building positive, trusting relationship to support clients during challenging times throughout the United States.
- Documented and communicated timely claims information while supporting accurate outcomes.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
Business Development Manager
American Technologies, Inc
01.2017 - 03.2018
- Responsible for developing new business for the DFW Market by networking with potential customers as well as maintaining and strengthening existing relationships.
- Empowered to secure Emergency Response Agreements (ERA) with local and National companies for pre-loss contingency planning.
- Work closely with Insurance Adjusters, Agents and Brokers to be their resource for both Residential and Commercial clients who experience a property loss, regardless of the size.
Vice President of Operations
Temporary Housing Directory
10.2001 - 01.2017
- Innovative partner in the company's growth and success since its 2001 formation.
- Integral in growing the company from 2 employees in 2001 to over 60 employees in 2016.
- Intrinsic participant in helping to increase the gross revenue from $441 Thousand in 2002 to over $45 Million in 2016.
- As a founding partner, responsible for the management and oversight of operations with a focus on the relationships between servicing workforce, Additional Living Expense (ALE) programs and clients.
- THD was named as one of the fastest growing companies in the United States consecutively each year by Inc. Magazine beginning in 2007.
Corporate Relocation Specialist
Coldwell Banker Residential Brokerage
06.1992 - 11.2001
- Provided an elevated customer experience to generate a loyal clientele.
- Maintained connections with clients to encourage repeat business and referrals.
- Managed contracts, negotiations and all aspects of contract paperwork to finalize rental properties and exceed customer expectations.
- Used NTREIS and other realtor databases so secure appropriate properties for clients.
- Guided clients through relocation process to ensure they were settled comfortably in to their new communities.
Education
Business Administration And Management -
University Of North Texas
Denton, TXSkills
- New Business Development
- Marketing
- Relationship building and rapport
- Strategic Account Development
- Goals and Performance
- Process Improvement
- Insurance Knowledge
- Business operations
Community Involvement
- Board member of Cross Timbers Rotary Club overseeing Community Service programs. Member of Rotary International since 2017.
- Director of Non-profit management for the Leadership team of Contractors, Closers and Connections of Fort Worth (CCC FW).
- Member of the Southwest Regional Council for the Make-A-Wish Foundation.
Timeline
Vice President of Business Development
Gunns Restoration
03.2022 - Current
Sales Manager
Corky's Gaming Bistro
08.2019 - 03.2022
Business Development and Senior Claims Manager
Homelink Corporation
04.2018 - 07.2019
Business Development Manager
American Technologies, Inc
01.2017 - 03.2018
Vice President of Operations
Temporary Housing Directory
10.2001 - 01.2017
Corporate Relocation Specialist
Coldwell Banker Residential Brokerage
06.1992 - 11.2001
Business Administration And Management -
University Of North Texas
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