Charla Cowans
Columbia,MO
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Child Permanency Specialist Supervisor
Family Facets
08.2021 - 10.2023
- Responsible for overseeing the day-to-day operations of the Permanency Program, ensuring the delivery of high-quality services to children and families
- Provided leadership, guidance, and support to a team of Child Permanency Specialists
- Ensured Child Permanency Specialists were equipped to effectively assist parents in problem-solving, transportation, supervised visits, community resource coordination, and court/family support attendance
- Supervised the Child Permanency Specialist team, providing guidance, support, and performance feedback
- Conducted program orientation and on-the-job training for staff
- Ensured the accuracy, content, and completeness of documentation and client files
- Compiled required statistical data and completed reports for appropriate agencies
- Coordinated communication between foster parents and biological parents to ensure continuity of care
- Connected families with appropriate community resources and support services.
Home Visitor
Great Circle
10.2012 - 07.2021
- Provided trauma-informed education to at-risk families on parenting skills, child development, and basic care using the Healthy Families of America (HFA) model
- Tracked the social, physical, and emotional development of children aged 0-3 years using several assessments
- Assisted with support services to families in foster care, state custody, and other protective agencies
- Planned and participated in quarterly parent support and education groups
- Enrolled clients and completed assessments for families' emotional and social needs
- Supported parents in providing a healthy start to their children through ongoing assessment, education, and support
- Provided necessary referrals to outside agencies to help families achieve their goals
- Engaged families through a strength-based approach that encouraged clients to see their own strengths and make self-directed efforts at change
- Established community awareness about the program and ensured families in need had information about how to access services
- Maintained timely entry of all required documentation in the Great Circle data system and ensured compliance with the Healthy Families Standards.
Education
Bachelor of Science in Business Administration -
Fulton, MOSkills
Empathy
Problem Solving
Strong interpersonal and communication skills
Cultural Awareness
Coordinating
Customer Relationship
Customer Service
Data Entry
Certification
- Promoting mental health
- Optimizing your effectiveness
- Trauma 101
- Trauma 201
- Trauma 301
- Trauma 401
Timeline
Child Permanency Specialist Supervisor
Family Facets
08.2021 - 10.2023
Home Visitor
Great Circle
10.2012 - 07.2021