Charla Scott
Haleyville,AL
Summary
Results-driven leader with proven track record of success leading and growing organizations. Strong background in strategic planning, financial management and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices.
Overview
33
33
years of professional experience
1
1
Certification
Work History
CEO
Signature Healthcare of Primacy
05.2024 - Current
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Streamlined business processes, resulting in increased operational efficiency across all departments.
- Developed a high-performance executive team for improved productivity and efficiency.
Licensed Nursing Home Administrator
AHC Millennium
07.2020 - 05.2024
- Adhered to the facility plan, operating budget, and the capital expenditure budget.
- Instrumental in obtaining Joint Commission Accreditation.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Assisted Living Administrator
Regency Retirement Village
09.2019 - 06.2020
- Led, directed and motivated others to innovate and excel.
- Promoted open lines of communication among staff members, fostering teamwork and collaboration to enhance resident care outcomes.
- Facilitated seamless transitions for new residents by working closely with their families and medical teams during the intake process.
Licensed Nursing Home Administrator
Regency Health Care & Rehab
05.2018 - 09.2019
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Awarded Quality Award.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Oversaw risk management activities by developing safety protocols and promoting a culture centered around resident well-being to minimize potential liability concerns.
Chief Administrator
Jackson County Healthcare Authority
10.2017 - 05.2018
- Oversaw financial management, budgeting, and forecasting to ensure fiscal responsibility and sustainability.
- Created an inclusive work environment by promoting diversity in hiring practices and fostering a culture of respect among staff members.
- Collaborated with department heads to establish performance benchmarks that drove continuous improvements in service delivery.
Interim Administrator
360 Healthcare Staffing
05.2017 - 09.2017
- Implemented employee engagement and development activities, presentations and training to maintain productivity and unite workforce.
- Participated in budget planning and contractual arrangements for the facility.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
Licensed Nursing Home Administrator
Diversicare
08.2016 - 02.2017
- Responsibilities included staffing, financial management, supervising, resident care, marketing, and community outreach.
- Oversaw federal, state, and local regulations and ensured the facility's compliance with the rules and regulations.
- Maintained the facility within budget.
Licensed Nursing Home Administrator
Cypress Cove, Genesis Health Care
09.2011 - 07.2016
- Oversaw and guided department managers in the development and use of departmental policies and procedures.
- Awarded Silver AHCA Award.
- Developed strong relationships with local healthcare providers, increasing referral rates and strengthening the facility''s reputation within the community.
- Led quality improvement initiatives focused on enhancing patient satisfaction scores and reducing readmission rates.
Interim Administrator
Keller Landing, Genesis Health Care
03.2010 - 09.2011
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Improved employee productivity with effective time management strategies for daily tasks.
Assistant Administrator
River City Center, Genesis Health Care
01.2010 - 09.2011
- Responsibilities included customer service, resident care, financial management, quality assurance, regulatory management, business development goals, and maximization of revenue.
- Supervised and trained high-quality team members.
- Oversaw multi-million dollar renovation contract.
Licensed Nursing Home Administrator
Fairfield Rehabilitation
11.2009 - 01.2010
- Oversaw risk management activities by developing safety protocols and promoting a culture centered around resident well-being to minimize potential liability concerns.
- Improved patient care by implementing effective care plans and coordinating interdisciplinary team meetings.
- Complied with statutory, regulatory, state and federal guidelines in terms of benefits and developed appropriate procedures to meet strategic initiatives for nursing home.
Licensed Nursing Home Administrator
Ridgeview Health Services
08.1993 - 08.2009
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Oversaw risk management activities by developing safety protocols and promoting a culture centered around resident well-being to minimize potential liability concerns.
- Presented financial reports such as income documents, balance sheets and cash flow statement to board of directors.
Director of Social Services
Ridgeview Health Services
05.1991 - 08.1993
- Facilitated open communication between staff members, promoting teamwork and collaborative problem-solving approaches to challenges faced by clients.
- Established preliminary and comprehensive assessment for social service needs of consumers.
- Ensured compliance with regulatory requirements by diligently monitoring policies and procedures within the department.
Education
J.D. - Law
Birmingham School of Law
Birmingham, AL12.2007
Master of Science - Health Care Administration
University of Alabama At Birmingham
Birmingham, AL04.1999
Bachelor of Science - Social Work
University of North Alabama
Florence, AL12.1989
Skills
- Effective Decision Making
- Operational Excellence
- Customer Focus
- Strategic Visioning
- Crisis Management
- Relationship and Team Building
- Operations Management
- Business Development
- Strategic Planning
- Profit and Loss Management
- Regulatory Compliance
Certification
- Licensed Nursing Home Administrator
- Licensed Social Worker
- Certified Activity Director
- Certified Risk Manager
Timeline
CEO
Signature Healthcare of Primacy
05.2024 - Current
Licensed Nursing Home Administrator
AHC Millennium
07.2020 - 05.2024
Assisted Living Administrator
Regency Retirement Village
09.2019 - 06.2020
Licensed Nursing Home Administrator
Regency Health Care & Rehab
05.2018 - 09.2019
Chief Administrator
Jackson County Healthcare Authority
10.2017 - 05.2018
Interim Administrator
360 Healthcare Staffing
05.2017 - 09.2017
Licensed Nursing Home Administrator
Diversicare
08.2016 - 02.2017
Licensed Nursing Home Administrator
Cypress Cove, Genesis Health Care
09.2011 - 07.2016
Interim Administrator
Keller Landing, Genesis Health Care
03.2010 - 09.2011
Assistant Administrator
River City Center, Genesis Health Care
01.2010 - 09.2011
Licensed Nursing Home Administrator
Fairfield Rehabilitation
11.2009 - 01.2010
Licensed Nursing Home Administrator
Ridgeview Health Services
08.1993 - 08.2009
Director of Social Services
Ridgeview Health Services
05.1991 - 08.1993
J.D. - Law
Birmingham School of Law
Master of Science - Health Care Administration
University of Alabama At Birmingham
Bachelor of Science - Social Work
University of North Alabama
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