Resourceful Distribution supervisor with excellent inventory management and supply chain optimization skills. Hardworking and organized with expertise in production. Offering 10 years of experience in the warehouse industry.
Hi, I’m
Charla Smith
Houston,TX
Summary
Overview
24
years of professional experience
1
Certificate
Work History
Amazon.Inc
Distribution Supervisor
03.2023 - Current
Job overview
- Managed team of warehouse employees, ensuring proper training and adherence to safety protocols.
- Created safe working environment for 30 + team members through consistent enforcement of safety rules and guidelines.
- Increased customer satisfaction rates through timely and accurate order fulfillment.
- Maintained open lines of communication between upper management and frontline staff to address any concerns or issues promptly.
- Documented safety action plans, quality initiatives and team performance into computer system.
- Developed and managed operating budget, meeting department goals.
Tailored Brands Inc.
Distribution Supervisor
11.2016 - 03.2023
Job overview
- Collaborated with other departments to develop cross-functional solutions for logistical challenges.
- Scheduled employee shifts and managed time off requests, maintaining optimal staffing levels at all times.
- Reduced order processing time with streamlined packing and shipping methods.
- Managed team of 30 + warehouse employees, ensuring proper training and adherence to safety protocols.
- Created safe working environment for all team members through consistent enforcement of safety rules and guidelines.
- Maintained open lines of communication between upper management and frontline staff to address any concerns or issues promptly.
- Motivated workers to exceptional performance through implementation of new strategies.
TOY R US
SUPERVISOR
04.2011 - 03.2017
Job overview
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Direct and supervise 6 + employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
- Inventory stock and reorder when inventory drops to specified level
- Instruct staff on how to handle difficult and complicated sales
- Assign employees to specific duties
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate
- Enforce safety, health, and security rules
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised
- Plan budgets and authorize payments and merchandise returns
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise
- Plan and prepare work schedules and keep records of employees' work schedules and time cards
- Review inventory and sales records to prepare reports for management and budget departments
- Examine products purchased for resale or received for storage to assess condition of each item.
- Establish and implement policies, goals, objectives, and procedures for each department
- Establish credit policies and operating procedures
- Monitor sales staff performance to ensure that goals are met
- Provide staff with assistance in performing difficult or complicated duties
- Attend company meetings to exchange product information and coordinate work activities with other departments
- Visit retailers and sales representatives to promote products and gather information.
Jack in the box
TEAM LEADER
08.2000 - 04.2011
Job overview
- Serve over 100 + customers in eating places that specialize in fast service and inexpensive carry-out.
- Accept payment from customers, and make changes.
- Request and record customer orders, and compute bills using cash registers, or pencil and pens.
- Communicate with customers regarding orders, comments, and complaints
- Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures.
- Perform personnel activities such as supervising and training 5 + employees
- Compile and balance cash receipts at end of day or shift
- Perform various financial activities such as cash handling, deposit preparation, and payroll.
- Resolve customer complaints regarding food service.
- Built strong relationships with customers through positive attitude and attentive response.
- Worked with team of 5 + to identify areas of improvement and devised solutions based on findings.
- Managed conflict resolution among team members, fostering positive and collaborative work environment.
Education
Houston Community CollegeHouston, TX
Some College (No Degree) from Child Development
University Overview
Skills
- Analytical thinking
- Planning
- Fast Learner
- Strong communication
- Accuracy and attention to details
- Organization and prioritization
- Problem solving
- Team leadership
- Warehousing Operations
- Shipping and receiving
- Quality Assurance
- Customer Needs Assessment
- Supply chain distribution
Certification
- Horticulture Specialist
- CPR Certified/2019
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Distribution Supervisor
Amazon.Inc
03.2023 - Current
Distribution Supervisor
Tailored Brands Inc.
11.2016 - 03.2023
SUPERVISOR
TOY R US
04.2011 - 03.2017
TEAM LEADER
Jack in the box
08.2000 - 04.2011
Houston Community College
Some College (No Degree) from Child Development
Personal Information
Personal Information
Title: S U P E R V I S O RPersonal Information
Personal Information
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