Charlae DeMars
Richmond
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Medical Assistant
Montgomery Heart and Wellness-Houston, TX
04.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- As part of adigital health team I remotely monitor 150+ patients from around the country and provide them withmonthly calls to ascertain health status and provide any coaching, guidance, encouragement
Advanced Flight Communicator
Memorial Hermann Hospital
07.2005 - 04.2024
- Dispatch helicopter to emergency calls for 911
- Transport with specialty teams such as pediatric, neonatal and cardiac perfusion teams.
- Lead tour groups in dispatch.
- Collaborate with other air medical services entering and exiting the medical center airspace.
- Obtain detailed patient reports from nurses/physicians on all patient transfers.
- Relayed pertinent patient information to flight.
- Data entry.
- Track all aircraft and initiate emergency procedures if/when needed for aircraft and crews.
Advanced Emergency Medical Technician
Highlands Fire Deptartment
12.2002 - 11.2020
- Conducted thorough documentation of patient encounters, maintaining accuracy in reporting and record keeping.
- Managed challenging situations involving behavioral health crises with calm professionalism and appropriate interventions.
- Assisted in training programs for local community members, increasing public awareness of emergency medical services.
- Promoted a culture of safety within the EMS team, adhering to strict protocols and guidelines during all operations.
- Coordinated effectively with law enforcement agencies during incidents requiring joint EMS/police involvement.
- Ensured consistent inventory levels of medical equipment, managing supplies for optimal EMS response times.
- Participated in public outreach events, educating the community about emergency medical services and promoting overall public safety.
- Developed strong relationships with local hospitals and healthcare providers, fostering positive working environments for seamless patient transitions.
- Expedited patient transport, ensuring safe and efficient transfer to the appropriate medical facility.
Transfer Coordinator
Memorial Hermann Health System-
07.2005 - 01.2009
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Facilitated emergent and non-emergent transfers into the hospital system.
- Protected the confidentiality of all patient information.
- Maintained records of all transfers.
- Versed on EMTALA rules and regulations.
Nurse Technician - Emergency Room/Unit Coordinator
San Jacinto Methodist Hospital ER
01.2002 - 07.2005
- Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
- Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
- Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
- Provided prompt and accurate services such as CPR and first aid during emergencies.
Education
No Degree - Natural Health
Trinity School of Natural Health
02-2023
No Degree - Emergency Management
San Jacinto College
Pasadena, TX08-1998
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Phlebotomy
- Reliable team player
- CPR
Certification
- EMT - Emergency Medical Technician
- AEMT - Advanced Emergency Medical Technician
- BLS
- Food Handler Certification
Timeline
Medical Assistant
Montgomery Heart and Wellness-Houston, TX
04.2024 - Current
Advanced Flight Communicator
Memorial Hermann Hospital
07.2005 - 04.2024
Transfer Coordinator
Memorial Hermann Health System-
07.2005 - 01.2009
Advanced Emergency Medical Technician
Highlands Fire Deptartment
12.2002 - 11.2020
Nurse Technician - Emergency Room/Unit Coordinator
San Jacinto Methodist Hospital ER
01.2002 - 07.2005
No Degree - Natural Health
Trinity School of Natural Health
No Degree - Emergency Management
San Jacinto College
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