Charle Brown
Conroe,TX
Summary
Dynamic professional with experience as a Court Monitor at Urban Air Trampoline and Adventure Park, excelling in incident reporting and behavior management. Proven ability to enhance operational efficiency and maintain safety standards. Strong organizational skills and effective communication fostered positive relationships, ensuring a seamless experience for participants and customers alike.
Overview
2
2
years of professional experience
Work History
Court Monitor
Urban Air Trampoline and Adventure Park
05.2025 - Current
- Kept games moving by maintaining game rules and managing game conflicts.
- Inspected sporting equipment and examined participants to verify compliance with event and safety regulations.
- Enhanced court efficiency by efficiently organizing and managing case files.
- Ensured accuracy in court recordkeeping by diligently reviewing and updating information as necessary.
Sales Associate
Hot Topic
06.2023 - 05.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Oak Ridge High School
Conroe, TXNo Degree - Medical Technology
Lone Star College
Conroe, TX05-2027
Skills
- Assertiveness
- Discipline
- Incident reporting
- Behavior management
- Problem-solving
- Coordination and teamwork
- Stress tolerance
- Team building
- Task prioritization
- Organizational skills
- Effective communication
- Verbal and written communication
- Cleaning and sanitizing
Timeline
Court Monitor
Urban Air Trampoline and Adventure Park
05.2025 - Current
Sales Associate
Hot Topic
06.2023 - 05.2025
Oak Ridge High School
No Degree - Medical Technology
Lone Star College
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