Charlea Jensen
Madison,AL
Summary
Proven multitasker and exceptional communicator, I excelled at Four Leaves Asian Restaurant by enhancing guest experiences and streamlining service efficiency. Leveraging strong work ethic and flexability, I significantly contributed to team success. My ability to manage high-pressure situations and foster customer relationships underscores my commitment to outstanding service delivery.
Overview
4
4
years of professional experience
Work History
Server
Four Leaves Asian Restaurant
09.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Host
Four Leaves Asian Restaurant
09.2021 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Babysitter
Self-employeed
08.2020 - 05.2021
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Education
High School Diploma -
Sparkman Highschool
Harvest, AL05.2022
Skills
- Strong Work Ethic
- Cash Handling
- Memory retention
- Suggestive Selling
- Exceptional customer service
- Reliable and Responsible
- Multitasking Abilities
Timeline
Server
Four Leaves Asian Restaurant
09.2021 - Current
Host
Four Leaves Asian Restaurant
09.2021 - Current
Babysitter
Self-employeed
08.2020 - 05.2021
High School Diploma -
Sparkman Highschool
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