Summary
Overview
Work History
Education
Skills
Awards
Additional Leadership And Impact
Certifications And Licensure
Timeline
Generic

Charlee Hyatt

Newport News,VA

Summary

Experienced healthcare professional with 8+ years of expertise in optimizing clinical workflows and driving operational efficiency in high-volume environments. Skilled in team leadership, cross-functional coordination, and maintaining regulatory compliance. Proven ability to enhance patient care through effective resource management and quality assurance. Committed to fostering team development and advancing health education initiatives to achieve both operational and strategic goals. Aiming to leverage my abilities to successfully fill the Healthcare Operations Manager role at your company.

Overview

10
10
years of professional experience

Work History

Physician Substitute

Octapharma Plasma
Newport News, VA
01.2022 - 01.2024
  • Collaborated with the Licensed Physician (LP) to manage donor health conditions and interpret health histories, ensuring eligibility for donation in compliance with FDA, CLIA, and GMP standards
  • Performed over 900 physical examinations and evaluated over 10,000 blood test results to determine donor suitability
  • Acted as the sole provider on shifts, ensuring high standards of donor care and achieving less than 1% adverse reactions during donation procedures
  • Strengthened supply chain management in collaboration with leadership, improving budget efficiency and resource allocation
  • Led cross-functional training initiatives, enhancing team versatility and operational continuity
  • Performed over 50 diagnostic evaluations and repairs on Haemonetics NEXSYS PCS devices, enhancing operational efficiency

Public Health Coordinator

West African Medical Missions
Freetown, Sierra Leone
01.2014 - 01.2018
  • Led community health initiatives across 12 communities, promoting adoption of healthier behaviors through culturally informed strategies.
  • Spearheaded Mahara Community EVD Sensitization project, achieving 90% attendance within one month and mitigating Ebola outbreak impacts.
  • Educated over 500 healthcare professionals and community members on prevention and treatment of Ebola, Cholera, and TB.
  • Fostered partnerships with local clinics, NGOs, and government ministries to develop initiatives in high-mortality areas.
  • Managed team of 15 to execute social media and marketing strategies, generating $3,200 in donations.
  • Supervised health programs that attained a median approval rating of 76% for prevention efforts.
  • Served as liaison between community members and healthcare providers to enhance access to quality care.
  • Trained staff on evidence-based practices related to public health initiatives.

Education

Bachelor of Science - Public Health

Southern New Hampshire University
Manchester, NH
04.2020

Associate of Science -

Northern Virginia Community College
Alexandria
01.2017

Bachelor of Science - Clinical Laboratory Science with a pre-med track

Howard University
Washington, DC
01.2006

Skills

  • Clinical operations management
  • Regulatory compliance
  • Budget and resource management
  • Team leadership
  • Public health education
  • Quality assurance
  • Patient safety
  • Strategic partnerships

Awards

  • Top Performing Physician Substitute for nearly two years consecutively
  • Three-time Certificate of Excellence recipient for exceeding operational and service expectations

Additional Leadership And Impact

TEDx Founding Partner & Curator, Northern Virginia Community College, Co-founded and curated the college's first-ever TEDx event, themed 'Fusion of Values.', Led speaker curation, logistics, and outreach for the event, attended by 75+ guests, featuring 6 speakers, and advancing the TED mission of spreading impactful ideas.

Certifications And Licensure

  • EMT-B, Virginia, Virginia Peninsula Community College, 2020, 2026
  • BLS CPR and AED Certified, 03/01/26
  • FEMA Emergency Management Institute, ICS 100, ICS 200, ICS 800
  • CITI Program - Research Ethics and Compliance Training, 2019, Social & Behavioral Research

Timeline

Physician Substitute

Octapharma Plasma
01.2022 - 01.2024

Public Health Coordinator

West African Medical Missions
01.2014 - 01.2018

Bachelor of Science - Public Health

Southern New Hampshire University

Associate of Science -

Northern Virginia Community College

Bachelor of Science - Clinical Laboratory Science with a pre-med track

Howard University

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