Summary
Overview
Work History
Education
Skills
Certification
Timeline
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CHARLEE JOHNSON

CHARLEE JOHNSON

Fayetteville,NC

Summary

LOGISTICS| CUSTOMER SERVICE Results-oriented and highly motivated operations management professional with experience in managing warehouse, purchasing, logistics, safety, and risk management programs. Adept in managing supplier relations, production schedules, and inventory levels. A strategic planner with over 10 years in the logistics and transportation fields providing consistent, quantitative results with the parallel execution of professional services and process improvement principles across the operational spectrum. Proven program management professional with experience in managing teams in production, warehousing & manufacturing environments — subject Matter Expert (SME) in supply chain management and logistics planning/execution. Computer skills including words, Excel, WSL, Inventory control Proven leadership/influencing skills, with the ability to influence the highest levels of organizations, and shape business outcomes. High-quality research and problem-solving skills. Strong ability to collect and analyze quantitative and qualitative data. Excellent analytical, interpersonal, and oral and written communications skills. Experience managing financial analysis, budget formulation, and overseeing contracts. AREAS OF EXPERTISE Change Management, Business Process Improvement, Supply Chain Management, Warehouse Operations, Customer Service, Call Center

Overview

8
8
years of professional experience
1
1
Certification

Work History

Staffing Coordinator

Amazon DSP
Morrisville, NC
10.2022 - Current
  • Staffing Coordinators will have hands-on experience of the hiring process
  • They know how to write persuasive job listings, post job ads on recruitment sites and review candidate's qualifications to shortlist the best fit for an interview
  • The ideal candidates know how to perform background checks, keep records, maintain confidentiality and enforce compliance with labor regulations
  • They can maintain warm relations with different people, have excellent listening skills and know how to gauge applicants’ responses during an interview
  • Staffing Coordinators will be comfortable with public speaking, the use of interactive media and other digital devices
  • Managing job postings
  • Process/Onboard Candidates & Follow up with Candidates Progress
  • Assist with Hiring, Onboarding and Training new DAs
  • Submit Daily Staffing Reports
  • Create Staffing Strategies based on company needs
  • Adjust to constant changes in demand
  • Use Applicant Tracking Database
  • Coordinate Logistics for New Hire Orientation and DA Training
  • Need reliable home internet & Quiet Place Office space to work
  • Will still need to drive as needed
  • Must maintain confidentiality of sensitive and confidential information

Order Filler

WALMART DC
HOPE MILLS, NC
02.2022 - 10.2022
  • Operates and performs property accountability
  • Analyze and track Tasking’s received from the Logistics Operations Center and determine proper accountability actions associated with said Tasking’s and accurate completion
  • Acts as the primary communication link between the operations centers and functional department personnel to ensure efficient accountability
  • Process all receiving, shipping and equipment documentation into the terminal system
  • Single handedly responsible for filling 4000 orders daily which averages a total cost of $12,553,611.46
  • Responsible for implementing policies regarding supply chain operations, office operations, standard operations and property management which increased unit readiness to 100%
  • Performs stratifications and trend analysis, ensure data integrity, conduct location surveys, develop stock record accounts
  • Perform data entry and verification of monthly sensitive inventories
  • Provides timely, accurate, and relevant information to the operations leadership and the customer
  • Develop inventory control processes to account for property received, shipped, excessed, moved or transferred
  • Direct the movement of a range of goods, people, or supplies, from common consumer goods to military supplies
  • Direct, optimize and coordinate the full order cycle
  • Collaborate with various sections as necessary to meet organizational and customer requirements
  • Explain proposed solutions to customers, management, or other interested parties through written proposals and oral presentations.

PRODUCTION ASSEMBLER

CATERPILLAR
SANDFORD, NC
06.2018 - 02.2022
  • Performed administrative duties such as scheduling and filling orders while keeping track of the order cycle, cancellations, and updating records
  • Maintained required records and documentation
  • Assisted in providing VIP level support to all customers and their staff
  • Troubleshooted research, diagnose, document, and resolve technical issues surrounding Windows 10, Windows 8, Windows 7, MS
  • Office applications, email, other special applications, Internet connections, and hardware/peripheral equipment via telephone
  • Documented, tracked, resolved, and reported on problems and work orders
  • Created, modified, deleted user accounts via supporting tools
  • Determined which special team can best resolve the problem and assign the task to customer support
  • Ensured customer confidentiality
  • Checked and ordered inventory supplies; maintaining office equipment, ordering replacement supplies as needed
  • Participated in the development and implementation of network-related procedures and standards
  • Prepared correspondence and documentation for daily meeting
  • Performed other duties as required.

CREW LEADER

PILGRIMS PRIDE
SANDFORD, NC
06.2015 - 06.2018
  • Coordinated with professionals and government contractors to plan the movement and build-up of product to and from destinations across the world
  • Assisted in the palletizing of general cargo loaded on vehicles
  • Contributed to preparation of the movement, while generating appropriate documents and obtaining vehicle certifications
  • Planed and scheduled manpower, materials, product and machines to most effectively and efficiently utilize departmental policies and procedures fairly and equitably to maintain standards for safety
  • Assisted in assessing the product load plan on vehicles
  • Trained and motivated team members to achieve their maximum quality and productivity performance levels
  • Directed and monitored the operations of assigned processes
  • Provides feedback to the supervisor and works with others to plan and implement process improvements
  • Promoted department and company goodwill through proactive team member communication
  • Supports and promotes company position on union free status by maintaining open communication and feedback to team members
  • Monitored equipment making minor adjustments or repairs to ensure quality and productivity standards are maintained, as well as preparing or coordinating the preparation of the work area for start-up
  • Recognized safety hazards, performs safety audits and assists with accident investigation
  • Observed and followed safety rules and procedures, including wearing of appropriate Personal Protection Equipment.

Education

Business Administration

Colorado Technical University

Skills

  • Employee Hiring
  • Microsoft Office
  • Workplace Safety
  • Quality Control
  • Staff Training
  • PPE Compliance
  • Leading Team Meetings
  • Storage Planning
  • Customer Service
  • Warehouse Safety Programs
  • Problem-Solving
  • Freight Labeling
  • Product Verification
  • Shipping and Receiving
  • Creative Problem Solving
  • Data Entry
  • Clear Communication
  • Computer Skills

Certification

Dental Assistant Radiology CPR

Timeline

Staffing Coordinator

Amazon DSP
10.2022 - Current

Order Filler

WALMART DC
02.2022 - 10.2022

PRODUCTION ASSEMBLER

CATERPILLAR
06.2018 - 02.2022

CREW LEADER

PILGRIMS PRIDE
06.2015 - 06.2018

Business Administration

Colorado Technical University

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CHARLEE JOHNSON