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CHARLEE KENDALL
Middletown Springs,VT
The world is full of magical things just waiting for us to open our eyes.
Summary
Adaptable Quality Manager with a 10-year background in implementing and developing improvement processes through collaboration with cross-functional teams. First-rate computer, analysis and research skills. Specialties include achieving set targets, generating new strategies, and maintaining accurate records. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
years of professional experience
1
Certificate
Work History
GE Aerospace
Quality Manager / ISO Rep.
04.2019 - Current
Job overview
- Managed and reviewed over 30 quality documentations and participated in internal and external quality audits.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Planned and conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Mentored and encouraged 20+ employees to strive for excellence while fostering professional growth.
- Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Mentored junior staff members in quality management principles, fostering professional growth among team members.
- Oversaw successful completion of external audits with no major non-conformances identified.
- Led cross-functional teams in root cause analysis, identifying and rectifying sources of quality deviation.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Applied Technical Services
Non-Destructive Testing Project Manager
06.2013 - 04.2019
Job overview
- Maintained necessary level of communications between 3 shifts
- Made sure that products were produced on time and are of good quality
- Monitored multiple product standards and quality-control programs
- Performed quality assurance testing by means of ultrasonic, magnetic particle and penetrant examinations
- Assist approximately 130 customer contacts with applying proper building and quality assurance procedures
- Coordinated procedures for facility and equipment maintenance or modification, including the replacement of machines
- Ensured that all health and safety guidelines were followed
Team Industrial Services Inc
Non Destructive Testing Technician
05.2008 - 06.2013
Job overview
- Liaised between customers and manufacturing
- Maintained necessary level of communications between 3 shifts
- Responsible for achieving production requirements
- Ensured that all health and safety guidelines were followed
- Estimated costs and set quality standards
- Made sure that products were produced on time and are of good quality
- Monitored product standards and quality-control programs
- Prepared and maintained production reports and personnel records
- Responsible for the selection and maintenance of equipment
- Set and monitored product standards, examining samples of raw products and processing tests, to ensure the quality of all finished products
- Set up and verified the functionality of safety equipment
- Tested products or subassemblies for functionality or quality
Education
Hellier InstituteBerlin, CT
National Certification from Non Destructive Testing and Quality Control
01.1999
University Overview
- Attended various certification courses for Non Destructive Testing Techniques.
- Obtained required hours for Magnetic Particle Inspection.
- Obtained required hours for Penetrant Inspection.
- Obtained required hours for Ultrasonic Inspection including Ultrasonic Weld Inspection.
- Obtained required hours for Visual Inspection.
Bellows Free AcademySaint Albans City, VT
High School Diploma
06.1988
Skills
- Exceptional interpersonal communication
- Excellent time management skills
- Effective problem solver
- Customer-focused
- Exceptional organizational skills
- Quality assurance training
- Root cause analysis
- Quality Systems / AS9100
- Project planning
- Report development
- Filing and data archiving
- Attention to detail
- Internal Auditing
- Quality Management Systems
- Compliance Monitoring
- Corrective Actions
Certification
- QEP Level II
- Green Belt
- APQP Level II
- Ultrasonic Inspection Level II
- Magnetic Particle Inspection Level II
- Penetrant inspection Level II
- Visual Inspection Level II
- OSHA 10 Certified
- Babcock and Wilcox Boiler Inspection Certifications
Timeline
Quality Manager / ISO Rep.
GE Aerospace
04.2019 - Current
Non-Destructive Testing Project Manager
Applied Technical Services
06.2013 - 04.2019
Non Destructive Testing Technician
Team Industrial Services Inc
05.2008 - 06.2013
Hellier Institute
National Certification from Non Destructive Testing and Quality Control
Bellows Free Academy
High School Diploma
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of 22 staff members.
- Managed successful customer audits with zero findings.
- Drove down delinquent corrective action and customer return numbers.
Affiliations
- ASNT
Work Preference
Work Type
Full TimeWork Location
HybridRemoteImportant To Me
Work-life balancePersonal development programsHealthcare benefitsFlexible work hoursWork from home option401k matchStock Options / Equity / Profit SharingSoftware
Hobbies and Interests
- Cooking
- Gardening
- Camping
- Hiking
- Fishing
- Kayaking
- Photography
- Travel
Languages
French
Elementary
Spanish
Elementary
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