Detail-oriented professional with dual Associate of Applied Science degrees in Computer Networking and Cyber Security, possessing a strong understanding of cybersecurity frameworks and network protocol.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Sugaring NYC
Gulfport, MS
01.2025 - Current
Cultivated direct relationships with guests to promote customer loyalty.
Managed front desk operations, ensuring seamless guest check-in and appointment scheduling.
Monitored timing on computer system to ensure optimal performance.
Trained new staff on front desk protocols and customer service standards to ensure consistency.
Facilitated operations for estheticians by ensuring all necessary resources and tools were available.
Dispatcher
ASAP Ambulance
Laurel, MS
11.2024 - 01.2025
Processed medical calls, providing essential information to appropriate unit.
Monitored multiple radio frequencies, prioritizing calls based on urgency and location
Maintained and organized accurate logs of dispatch activities to enhance accountability and timing.
Collaborated with hospitals to coordinate patient transfers.
Pool Supervisor
Margaritaville
Biloxi, MS
03.2024 - 07.2024
Created work schedules, aligning staffing needs with operational demands and employee availability.
Used effective communication between director and attendants to ensure alignment on objectives.
Supervised daily pool operations, ensuring safety standards and cleanliness compliance.
Trained and mentored staff on pool maintenance procedures and customer service excellence.
Ride Attendant
Paradise Pier
Biloxi, MS
03.2023 - 10.2024
Conducted routine inspections of rides to identify maintenance needs and report issues promptly.
Ensured guest safety through vigilant monitoring of ride operations and adherence to safety protocols.
Creating positive customer interactions to enhance guest satisfaction.
Trained new staff on operational procedures and customer service standards.
Ticketing
Mississippi Aquarium
Gulfport, MS
01.2022 - 03.2023
Customer relations
Direct/guide guests
Liaison between guest and animal care
Ticketing cashier
Provide guest memberships
Host
Longhorn
10.2021 - 02.2022
Server assistant
Patron greeter
Open/prepped seating floor
Maintained cleanliness
Education
Associate of Applied Science - Cybersecurity Technology
Mississippi Gulf Coast Community College
Gulfport, MS
12-2025
Associate of Applied Science - Computer Networking Technology
Mississippi Gulf Coast Community College
Gulfport, MS
12-2025
Skills
Hands on experience in network design
Implementing network security
Experience setting up and securing Virtual Lan
Knowledgeable with virtual machines and virtual networking
Experience with penetration testing
Knowledgeable in vulnerability assessment
Experience configuring Cisco Routers and Switches
Educated in computer forensics
Hands on experience with scripting and automation: PowerShell, Python
Experience with hands on labs in advanced Linux
Assembled and Programmed IoT devices
Knowledgeable in executing PowerShell in windows
Experience with wireless networking
Network troubleshooting
Certification
CIW-NTA Network Technology Association
Timeline
Receptionist
Sugaring NYC
01.2025 - Current
Dispatcher
ASAP Ambulance
11.2024 - 01.2025
Pool Supervisor
Margaritaville
03.2024 - 07.2024
Ride Attendant
Paradise Pier
03.2023 - 10.2024
Ticketing
Mississippi Aquarium
01.2022 - 03.2023
Host
Longhorn
10.2021 - 02.2022
Associate of Applied Science - Cybersecurity Technology
Mississippi Gulf Coast Community College
Associate of Applied Science - Computer Networking Technology