CHARLEE MYNATT
Pell city,AL
Summary
Motivated professional with successful experience in customer service and sales. Experienced in managing inventory, merchandising, and ensuring high standards of customer service. Excels in developing product knowledge and understanding customer needs to ensure excellent customer experience. Customer-oriented retail professional well-versed in driving sales, building customer loyalty, and providing exceptional customer service. Skilled at identifying customer needs and offering appropriate solutions. Proven track record of consistently meeting and exceeding sales goals and delivering customer satisfaction.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Rack Rooms Shoe Store
08.2023 - Current
- Delivered exceptional customer service to enhance shopping experience and foster loyalty.
- Managed inventory levels, ensuring stock availability and minimizing discrepancies.
- Assisted in visual merchandising to maintain appealing product displays and drive sales.
- Trained new associates on store policies, procedures, and customer engagement techniques.
- Processed transactions accurately using POS systems, maintaining cash handling protocols.
- Resolved customer inquiries and complaints promptly to uphold satisfaction standards.
- Collaborated with team members to achieve sales targets and optimize workflow efficiency.
- Conducted regular audits of merchandise to ensure compliance with company standards and quality control.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
PRODUCTION ASSISTANT
Semicolon sound-out
08.2022 - 07.2023
- Acted as runner to distribute messages or items within film crew and cast.
- Transported and set up production equipment onsite.
- Managed and maintained production equipment to ensure proper functioning.
- Prepared sets by transporting equipment and supplies to locations and properly positioning people and props.
- Collected and organized production paperwork for review.
- Notified supervisors of project progress, and equipment needs.
- Executed pre-show dimmer checks and other tests to assess functionality of lighting equipment.
- Used charismatic and approachable personality to connect with clients.
Education
Bachelor Of Nursing -
HIGH SCHOOL DIPLOMA - undefined
05.2025
- Expected graduation May 2025
- Extracurricular Activities
- Show choir
- Theatre
- Drama club
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Cash handling
- Customer engagement
- Product knowledge
- Cash register operation
- Relationship building
- Professional appearance
Timeline
Retail Sales Associate - Rack Rooms Shoe Store
08.2023 - Current
PRODUCTION ASSISTANT - Semicolon sound-out
08.2022 - 07.2023
Pell city high school - HIGH SCHOOL DIPLOMA,
University of Alabama At Birmingham - Bachelor Of Nursing,
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