Charleen prewitt
Roy,WA
Summary
Detail-oriented individual with exceptional communication. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
24
24
years of professional experience
Work History
3rd Assistant Manager
Jason's Greenhouse
01.2021 - 06.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Oversaw daily operations to maintain store cleanliness and organization.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Material Handler
Mac Donald Miller Facility Solutions
04.2016 - 03.2019
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
- Coordinated disposal of obsolete materials, ensuring environmentally friendly practices.
- Ensured compliance with safety regulations, leading to reduction in workplace accidents.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Strapped items down over protective padding to secure throughout transportation.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
Dental Assistant
Hughes Dental Group
04.2015 - 12.2016
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Sterilized rooms and prepped equipment and instruments for 40 procedures daily.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Territory Sale Representative
Central Pet and Garden
01.2000 - 06.2013
- Organized successful promotional events within the territory that drove brand awareness and generated new leads for the company.
- Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
- Optimized route planning for account visits, reducing travel time and allowing for increased face-to-face interactions with clients.
- Established trust with clients through consistent follow-ups, leading to long-term partnerships and repeat business.
- Boosted sales in assigned territory by developing and maintaining strong relationships with key clients.
- Streamlined territory management process, resulting in more efficient time allocation for account visits.
- Improved customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
- Drove customer satisfaction and loyalty, conducting regular follow-up meetings to understand and address their evolving needs.
- Educated clients on latest product updates and enhancements, keeping them informed and engaged with brand.
- Enhanced client retention by resolving issues swiftly and effectively, maintaining high level of trust and satisfaction.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Informed customers of promotions to increase sales productivity and volume.
- Presented professional image consistent with company's brand values.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
No Degree - Dental Assisting
Everest College
Everett, WA01-2014
High School Diploma -
East Anchorage High School
4025 E Northern Lights Blvd Anchorage Alaska 9950805-1982
Skills
- Customer service focus
- Team collaboration
- Customer rapport
- Retail operations
- Customer service and satisfaction
- Teamwork
- Problem-solving abilities
- Multitasking
- Self motivation
- Employee Training
- Good judgment
Timeline
3rd Assistant Manager
Jason's Greenhouse
01.2021 - 06.2024
Material Handler
Mac Donald Miller Facility Solutions
04.2016 - 03.2019
Dental Assistant
Hughes Dental Group
04.2015 - 12.2016
Territory Sale Representative
Central Pet and Garden
01.2000 - 06.2013
No Degree - Dental Assisting
Everest College
High School Diploma -
East Anchorage High School
Similar Profiles
Monica HowardMonica Howard
Garden Associate at Jason's GreenhouseGarden Associate at Jason's Greenhouse
Julia VegaJulia Vega
Order Taker and Cashier at Jason's DeliOrder Taker and Cashier at Jason's Deli
Alexis EllisAlexis Ellis
Assistant Manager at Jason's DeliAssistant Manager at Jason's Deli
Lindsay MollisonLindsay Mollison
Board Certified Behavior Analyst at Madigan Army Medical Center, MAMCBoard Certified Behavior Analyst at Madigan Army Medical Center, MAMC
Kyle WentzKyle Wentz
Emergency Room Technician at Good Samaritan Hospital Medical CenterEmergency Room Technician at Good Samaritan Hospital Medical Center