Summary
Overview
Work History
Education
Skills
Awards
Volunteer Experience
Languages
Timeline
Generic

Charleene Davila

Prospect Park,NJ

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Personal Banker

Valley Bank
03.2022 - Current
  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
  • Streamlined daily operations, ensuring accurate transaction processing and efficient customer service delivery.
  • Exceeded individual performance metrics consistently while maintaining exceptional levels of client satisfaction ratings throughout tenure as Personal Banker.

Universal Banker

Columbia Bank
02.2021 - 03.2022
  • Collaborated with team members to achieve branch performance metrics, fostering a positive work environment.
  • Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
  • Maintained accuracy in daily transaction reporting, reconciling discrepancies promptly to ensure seamless accounting operations within the branch.

General Associate

Victoria's Secret
04.2019 - 11.2020
  • Developed lasting relationships with clients by consistently following up on purchases or inquiries over time.
  • Contributed to successful team efforts in achieving storewide goals by actively participating in initiatives such as visual merchandising updates or inventory restocking.
  • Managed cash register transactions accurately while maintaining a fast-paced checkout process for optimal customer satisfaction.

Seasonal Associate

Cherry Hills Program
04.2017 - 01.2019
  • Conducted pre-shoot consultations to discuss clients'' needs and preferences for optimal results.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.

Receptionist

Optical Academy
03.2016 - 12.2017
  • Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
  • Increased customer satisfaction by promptly addressing inquiries or concerns related to eye care products and services.

Education

MBA - Healthcare in Economics And Management

William Paterson University
Wayne, New Jersey
12.2024

Bachelor of Science - Finance

William Paterson University
Wayne, New Jersey
05.2022

Skills

  • Regulatory Compliance
  • MS Excel
  • Customer Service
  • Account Maintenance
  • Financial product knowledge

Awards

ABA certified

Volunteer Experience

  • New Jersey Community Development Corporation, Paterson, New Jersey, 10/26/2019, Part of a team to help in painting and construction projects, contributing to the beautification of the school environment.
  • Boys & Girls Club of Paterson and Passaic, Paterson, New Jersey, 06/25/2021, Helped set up the tables, games, beverages, and popcorn & cotton candy. Face painted the children with the design of their choice.
  • Boys & Girls Club of Paterson and Passaic, Paterson, New Jersey, 12/12/2022, Organize gifts from gender and ages as well as wrap them.
  • Boys & Girls Club of Paterson and Passaic, Passaic, New Jersey, 08/31/2023, Back to school event in which I helped organize the clothing, school supplies, food and more. Also, helped parents with the sizing of shirts and pants.
  • Boys & Girls Club of Paterson and Passaic, Paterson, New Jersey, 12/16/2023, Part of Club blue now, a gift event with Santa, organized the clothing and books as well as handed them out to the kids and families.

Languages

Spanish
Native or Bilingual

Timeline

Personal Banker

Valley Bank
03.2022 - Current

Universal Banker

Columbia Bank
02.2021 - 03.2022

General Associate

Victoria's Secret
04.2019 - 11.2020

Seasonal Associate

Cherry Hills Program
04.2017 - 01.2019

Receptionist

Optical Academy
03.2016 - 12.2017

MBA - Healthcare in Economics And Management

William Paterson University

Bachelor of Science - Finance

William Paterson University
Charleene Davila