Charleen Marie Ranoco
Seattle,WA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
8
8
years of professional experience
Work History
Retail Sales Associate
Ross Dress For Less
05.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Managed efficient cash register operations.
Cashier
Food Lion
01.2023 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Performed cash, card and check transactions to complete customer purchases.
Cashier
Lowe's
10.2022 - 10.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Performed cash, card and check transactions to complete customer purchases.
Cashier
Walmart
04.2022 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Fitting Room Associate
Ross Dress For Less
12.2021 - 03.2022
- Checked fitting room stalls and sorted merchandise to racks.
- Cleaned and maintained fitting rooms regularly.
- Utilized strong multitasking abilities to manage multiple customer requests simultaneously without compromising service quality.
- Organized clothing and accessories that customers had returned to fitting room desk.
- Placed merchandise on appropriate hangers, verifying hanger sizes matched garment sizes.
- Enhanced customer satisfaction by providing personalized fitting room assistance and prompt service.
- Maintained a clean and organized fitting room area, ensuring a welcoming environment for all customers.
- Greeted customers and offered them assistance.
- Managed check-in and check-out process of items.
Sandwich Maker
Which Wich
08.2017 - 12.2017
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
- Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
- Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
- Greeted guests, promoted specials, and took orders.
Front End Supervisor
Ross Dress For Less
08.2016 - 07.2017
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
- Trained team members in successful strategies to meet operational and sales targets.
Education
High School Diploma -
John F Kennedy High School
Tamuning, GUAM06.2015
Skills
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Customer Assistance
- Cash Register Operation
- Stocking and Receiving
- Product Merchandising
- Self-Checkout Assistance
- Reliable and Responsible
- Honest and Dependable
- Friendly and Helpful
- Organization
- Strong Communication and Interpersonal Skills
- Safety and Cleanliness Standards
- Sales floor organization
- Customer Service
- Time Management
Timeline
Retail Sales Associate
Ross Dress For Less
05.2023 - Current
Cashier
Food Lion
01.2023 - 03.2023
Cashier
Lowe's
10.2022 - 10.2022
Cashier
Walmart
04.2022 - 09.2022
Fitting Room Associate
Ross Dress For Less
12.2021 - 03.2022
Sandwich Maker
Which Wich
08.2017 - 12.2017
Front End Supervisor
Ross Dress For Less
08.2016 - 07.2017
High School Diploma -
John F Kennedy High School
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