Host
Cheddars Stratch Kitchen
01.2023 - 05.2023
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Advised customers about special offerings and menu items to help drive sales.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
