Summary
Overview
Work History
Education
Skills
Timeline
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Charleigh Pribula

Middletown,RI

Summary

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Overview

2
2
years of professional experience

Work History

Cashier

Shaws And Star Market
Middletown, RI
07.2023 - 10.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Helped with purchases and signed customers up for rewards program.
  • Discounted purchases by scanning and redeeming coupons.
  • Verified customer age requirement for alcohol or tobacco purchases.

Dishwasher

Anthony's Seafood Restaurant
Middletown, RI
06.2021 - 10.2023
  • Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
  • Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
  • Removed garbage and trash to designated disposal areas in accordance with health regulations.
  • Maintained adequate levels of cleaning supplies for washing dishes.
  • Swept and mopped floors in the kitchen area at regular intervals throughout shift.
  • Inspected all returned dishes for cleanliness before restocking them on shelves.
  • Informed supervisors immediately if any machine malfunctions were observed during operation.
  • Followed all safety guidelines while handling sharp objects like knives or forks.
  • Sanitized surfaces after each use following standard sanitation practices.
  • Ensured that workstations were kept neat and tidy throughout the shift.
  • Replenished soap dispensers with detergent when necessary.
  • Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
  • Replaced clean utensils in storage bins for easy access.
  • Studied methods of coworkers, successfully learning kitchen and food service skills.
  • Swept and mopped floors at end of shift to comply with sanitary regulations.
  • Sorted clean dishes in appropriate storage areas for easy and accessible use.
  • Washed and sanitized sinks, trashcans and surfaces to remove excess food waste.
  • Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
  • Inspected dishes closely to check for remnants of food or dirt.
  • Followed proper procedures to clean large and unwieldy kitchen supplies.
  • Mixed soap, water and sanitizer together to create cleaning solutions for daily use.
  • Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.
  • Adhered to sanitary regulations to prevent contamination with food products.
  • Observed safety regulations and used protective gear to clean knives and other sharp kitchen supplies.

Barista

Ma's Donuts And More
Middletown, RI
06.2022 - 01.2023
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Adhered to health department regulations concerning sanitation standards.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Collected payments and provided accurate change.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Supported highest standards of conduct and service to support company reputation.
  • Described menu items to customers and suggested products based on stated preferences.
  • Received and accurately processed customer payments.
  • Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Prepared and served hot or cold beverages.
  • Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
  • Utilized POS system to receive and process customer payments.
  • Input orders into point of sale system and handled customer payments.
  • Described menu items to customers and suggested appealing products.
  • Provided customers with product details, coffee blends and preparation descriptions.
  • Recommended pastries and sandwiches to pair with customers' beverages.

Education

High School Diploma -

Middletown High School
Middletown, RI
06.2024

Skills

  • Payment Collection
  • Cash Handling
  • Product Recommendations
  • Customer Service
  • POS Systems
  • Cash Register Operation
  • Payment Processing
  • ID Verification
  • Inventory Management
  • Issue Resolution
  • Customer Service Excellence
  • Retail Merchandising
  • Written and Verbal Communication
  • Complex Problem-Solving
  • Product Knowledge
  • Order Verification
  • Order Taking
  • Loyalty Program Promotion
  • Cleaning and Sanitizing
  • Relationship Building
  • Product Demonstrations
  • Sales Proficiency
  • Beauty Trends
  • Event Promotion
  • Quality Assurance
  • Flexibility and Adaptability
  • Organization and Multitasking
  • Retail Experience
  • Team Collaboration

Timeline

Cashier

Shaws And Star Market
07.2023 - 10.2023

Barista

Ma's Donuts And More
06.2022 - 01.2023

Dishwasher

Anthony's Seafood Restaurant
06.2021 - 10.2023

High School Diploma -

Middletown High School

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Charleigh Pribula