Charlene Abernathy
Data Entry/Loan Officer Assistant
Covington,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Loan Officer Assistant
Thrive Mortgage LLC
Piqua, OH
11.2022 - 12.2022
- Worked with Loan Officer to create application profile in system and review key information at various stages throughout the process.
- Coordinated with realtors and title companies to identify discrepancies and update different teams on processing progress via phone, text or e-mail.
- Performed administrative tasks such as creating status reports on loans in progress, photocopying loan documents, and answering phones.
- Assembled important paperwork and disclosures for borrower.
- Maintained up-to-date knowledge and compliance with internal policies and procedures and verified adherence to state and federal laws, rules and regulations affecting loan institutions.
- Set and confirmed appointments with clients, realtors and business partners and initiated marketing contact with new leads and realtors.
Loan Officer Assistant
American Mortgage Service Company
Piqua, OH
07.2013 - 10.2022
- Assisted with timely loan closing and funding activities with efficient management of task checklists.
- Set up files using loan officer checklist and submitted on-time to underwriting for processing.
- Set up, stored and updated customer files, department records and regulatory paperwork
- Set and confirmed appointments with clients, realtors and business partners and initiated marketing contact with new leads and realtors.
- Scanned and uploaded loan and related documents into system.
- Answered questions and advised customers regarding loans and transactions.
- Ordered property insurance or mortgage insurance policies to protect against loss on mortgaged property.
Closing Coordinator
Remax Finest
Piqua, OH
05.2002 - 06.2013
- Managed and resolved concerns, problems or issues to avoid closing delays.
- Worked with clients to find a home or help with selling their current home.
- Worked with foreclosure companies and banks to keep clients from going into foreclosure or to help them purchase a foreclosed home.
- Prepared and submitted foreclosure reports and pictures.
- Worked with clients on getting any needed inspections done on their homes prior to purchasing or selling their home.
- Entered home information and pictures of clients homes into the multiple listing service.
Education
High School Diploma -
Covington High School
Covington, OHCertificate of Completion - Finance
Upper Valley Career Center
Piqua, OHSkills
- Loan Application Preparation and Paperwork
- Closing Documentation
- Customer Communication
- Credit Applications
- Insurance Forms
- Legal Documentation
- Contacting Borrowers and customer follow-up
- Property Appraisals
- Typing
- Filing
- Data Entry
- Microsoft Word, Excel
- Multi-tasking capabilities
- Shipping & Receiving
- Attention to Detail
- Certified State of OHIO notary
Timeline
Loan Officer Assistant
Thrive Mortgage LLC
11.2022 - 12.2022
Loan Officer Assistant
American Mortgage Service Company
07.2013 - 10.2022
Closing Coordinator
Remax Finest
05.2002 - 06.2013
High School Diploma -
Covington High School
Certificate of Completion - Finance
Upper Valley Career Center