Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charlene Barker

Longview,WA

Summary

Dynamic and detail-oriented professional with extensive customer service experience at H&R Block. Proven ability in cash handling and time management, ensuring efficient appointment scheduling and client satisfaction. Recognized for strong problem-solving skills and effective team collaboration, consistently enhancing office operations and client interactions.

Overview

24
24
years of professional experience

Work History

Front Desk Receptionist

H&r Block
01.2021 - 04.2021

Scheduled appointments, checked clients in, calling clients and confirming appointments, managed scheduling calendars, general cleanup of offices. I also took payments such as cash, credit cards, or checks. I opened/closed business from time to time.

Sorter

Goodwill
02.2002 - 03.2002

Responsible for sorting, assited with merchandise delivery, answered customers questions regarding merchandise and pricing.

File Clerk

Family Health Clinic
06.2001 - 01.2002

Managed and filed patient records, kept track of client information, logged client no shows, assisted with organizationand placement of files as needed.

General Office Clerk

KLTV Channel 11
07.1997 - 08.1997

Responsible for typing out announcements for live television, answered phones, filed vcr tapes, assisted with general cleanup.

Espresso Maker

Javahead
03.1997 - 05.1997

Coffee and Espresso Barista, cash handling experience, open and closing duties, general keep up of maintenace.

Education

High School Diploma -

Kelso High School
Kelso, WA
06-1996

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Cash handling
  • Telephone etiquette
  • Data entry
  • Problem-solving skills
  • Team collaboration

Timeline

Front Desk Receptionist

H&r Block
01.2021 - 04.2021

Sorter

Goodwill
02.2002 - 03.2002

File Clerk

Family Health Clinic
06.2001 - 01.2002

General Office Clerk

KLTV Channel 11
07.1997 - 08.1997

Espresso Maker

Javahead
03.1997 - 05.1997

High School Diploma -

Kelso High School