Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charlene Barker

Longview,WA

Summary

Dynamic and detail-oriented professional with extensive customer service experience at H&R Block. Proven ability in cash handling and time management, ensuring efficient appointment scheduling and client satisfaction. Recognized for strong problem-solving skills and effective team collaboration, consistently enhancing office operations and client interactions.

Overview

24
24
years of professional experience

Work History

Front Desk Receptionist

H&r Block
Kelso, WA
01.2021 - 04.2021

Scheduled appointments, checked clients in, calling clients and confirming appointments, managed scheduling calendars, general cleanup of offices. I also took payments such as cash, credit cards, or checks. I opened/closed business from time to time.

Sorter

Goodwill
Longview, WA
02.2002 - 03.2002

Responsible for sorting, assited with merchandise delivery, answered customers questions regarding merchandise and pricing.

File Clerk

Family Health Clinic
Longview, WA
06.2001 - 01.2002

Managed and filed patient records, kept track of client information, logged client no shows, assisted with organizationand placement of files as needed.

General Office Clerk

KLTV Channel 11
Longview, WA
07.1997 - 08.1997

Responsible for typing out announcements for live television, answered phones, filed vcr tapes, assisted with general cleanup.

Espresso Maker

Javahead
Kelso, WA
03.1997 - 05.1997

Coffee and Espresso Barista, cash handling experience, open and closing duties, general keep up of maintenace.

Education

High School Diploma -

Kelso High School
Kelso, WA
06-1996

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Cash handling
  • Telephone etiquette
  • Data entry
  • Problem-solving skills
  • Team collaboration

Timeline

Front Desk Receptionist

H&r Block
01.2021 - 04.2021

Sorter

Goodwill
02.2002 - 03.2002

File Clerk

Family Health Clinic
06.2001 - 01.2002

General Office Clerk

KLTV Channel 11
07.1997 - 08.1997

Espresso Maker

Javahead
03.1997 - 05.1997

High School Diploma -

Kelso High School