Dynamic and detail-oriented professional with extensive customer service experience at H&R Block. Proven ability in cash handling and time management, ensuring efficient appointment scheduling and client satisfaction. Recognized for strong problem-solving skills and effective team collaboration, consistently enhancing office operations and client interactions.
Scheduled appointments, checked clients in, calling clients and confirming appointments, managed scheduling calendars, general cleanup of offices. I also took payments such as cash, credit cards, or checks. I opened/closed business from time to time.
Responsible for sorting, assited with merchandise delivery, answered customers questions regarding merchandise and pricing.
Managed and filed patient records, kept track of client information, logged client no shows, assisted with organizationand placement of files as needed.
Responsible for typing out announcements for live television, answered phones, filed vcr tapes, assisted with general cleanup.
Coffee and Espresso Barista, cash handling experience, open and closing duties, general keep up of maintenace.