Charlene Barrett
Operations Manager
Brockton,MA
Summary
Experienced Traffic Controller with extensive knowledge of worker safety and training in flagging and vehicle control. Successful at working for long hours in varying conditions and committed to positivity and effectiveness. Valid Massachusetts/Florida driver with an observational eye for detail.
Overview
17
17
years of professional experience
Work History
Traffic Controller
Fort Myers Airport Police Department
Fort Myers , FL
05.2022 - 04.2023
- Directed traffic flow and monitored intersections to ensure the safe passage of vehicles, pedestrians and cyclists.
- Organized detours and adjusted signal timing to accommodate special events or construction projects.
- Inspected traffic control devices such as signs, signals and pavement markings for proper installation and visibility.
Operations Specialist
South West Florida Transportation
Fort Myers , FL
04.2021 - 05.2022
- Developed and maintained an efficient process for tracking inventory levels, ensuring accuracy of data.
- Analyzed customer feedback to improve operations processes and increase customer satisfaction.
- Conducted regular reviews of operational procedures to ensure compliance with company standards.
Shift Supervisor
Goodwill Industries of Fort Myers
Fort Myers , FL
01.2019 - 04.2021
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
Operations Manager
EOS-CCA Department of Education Contracted
Norwell, MA
09.2006 - 11.2018
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Education
Bachelor of Science -
Post University
Waterbury, CT03.2021
High School Diploma -
Southeastern Technical Institute
South Easton, MA06.2000
Skills
- Traffic Safety Expert
- Variable Message Sign Assembly Knowledge
- GPS Expertise
- Traffic Control Supervisor
Proficient with Microsoft Word, Excel, PowerPoint
Timeline
Traffic Controller
Fort Myers Airport Police Department
05.2022 - 04.2023
Operations Specialist
South West Florida Transportation
04.2021 - 05.2022
Shift Supervisor
Goodwill Industries of Fort Myers
01.2019 - 04.2021
Operations Manager
EOS-CCA Department of Education Contracted
09.2006 - 11.2018
Bachelor of Science -
Post University
High School Diploma -
Southeastern Technical Institute
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