Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charlene Bourlier

Youngstown,OH

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure any position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Store Manager

TRUCK WORLD INC
06.2019 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reported issues to higher management with great detail.

Education

None -

Western Reserve High School
Berlin Center, OH

Skills

  • Store Opening and Closing Procedures
  • Employee Motivation
  • Order Management
  • Maximizing Profitability
  • Microsoft Outlook
  • Adobe Systems Adobe Photoshop
  • Sales Activities
  • Shift Checklists
  • Accounting Techniques
  • Team Leadership
  • Staff Management
  • Microsoft Office
  • ADP Workforce Now
  • Inventory Management
  • Time Management
  • Accurate Cash Handling
  • Cost Management
  • Adobe Systems Adobe Acrobat
  • Google Docs
  • Customer Service
  • Goals and Performance
  • Staff Training
  • Order Supplies

Timeline

Store Manager

TRUCK WORLD INC
06.2019 - Current

None -

Western Reserve High School
Charlene Bourlier