Charlene Boyd
Birmingham
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Overview
18
18
years of professional experience
2028
2028
years of post-secondary education
1
1
Certification
Work History
Home Health Aide
Self employed
Birmingham
12.2022 - Current
- Provided personal care assistance to clients in daily activities.
- Administered medications as prescribed by healthcare professionals.
- Assisted clients with mobility and physical therapy exercises.
- Maintained accurate records of client health and progress.
- Collaborated with family members to discuss care plans and needs.
- Communicated effectively with healthcare providers regarding client status.
- Ensured a safe and clean environment for clients at home.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted clients with bathing, dressing, and incontinence care.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Prepared meals and snacks according to prescribed diets.
- Helped client with medication self-administration.
Babysitter
Self
Birmingham
06.2010 - 08.2012
- Supervised children's daily activities and ensured safety during play.
- Planned engaging educational games and activities to promote learning.
- Prepared nutritious meals and snacks according to dietary needs.
- Communicated effectively with parents about children's progress and needs.
- Managed schedules, including homework time, playtime, and bedtime routines.
- Provided emotional support and conflict resolution among children.
- Maintained cleanliness and organization in play areas and materials.
- Responsibly watched children while parents were out.
- Assisting with meals, snacks, and bedtime routines for the children.
- Maintaining a positive attitude while being patient and understanding with the children.
- Completing light housekeeping tasks such as tidying up toys and books.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Establishing trust through consistent communication with both parents and kids.
- Remaining alert at all times while caring for multiple children simultaneously.
- Communicated with parents about daily activities and any concerning behaviors.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Helped complete homework, school projects and chores.
- Enforced rules to teach good manners and maintain safe environment.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Used organization and time management skills to multitask and keep children on set schedules.
- Read stories and played alphabet games to promote early literacy.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Balanced schedules to promote optimal rest, play and educational periods.
- Organized creative activities to develop children's physical, emotional and social growth.
- Administering medication when needed according to parent instructions.
- Maintained safe play environment.
- Observed and monitored children's play activities.
- Maintained organized and clean classroom and play areas.
- Dressed children and changed diapers.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Instructed children in eating, resting and restroom habits.
- Read stories to children, facilitated discussions and tied books into learning opportunities.
- Kept records of daily observations and information about activities, meals served and medications administered.
- Updated detailed records for each child with information such as daily observations, meals served and medications administered.
- Cared for children in institutional settings.
Medical Assistant
School
Chelsea
05.2008 - 05.2009
- Assisted healthcare professionals with routine medical procedures and patient care.
- Managed patient scheduling and organized medical records for efficient operations.
- Conducted patient intake, including vital signs and health history documentation.
- Collaborated with faculty to ensure compliance with school health policies.
- Educated students on health-related topics and wellness practices during sessions.
- Maintained cleanliness and sterilization of medical equipment and examination rooms.
- Coordinated communication between students, parents, and healthcare providers effectively.
- Facilitated referrals to specialists when necessary for student health concerns.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Registered new patients into practice management software program accurately entering demographic information.
- Organized patient charts before each day's clinic sessions began.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Filed insurance claims forms in accordance with applicable regulations.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Administered medications under physician's supervision.
- Positioned patients properly during examination or treatment for comfort and safety.
- Changed dressings on wounds to prevent infection and check for healing.
- Assisted back office patient processes to reduce office wait times.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Supported administrative staff by processing payments.
Education
Ged
Birmingham, ALMedical Assistant - Nursing
Everest Institute
Chelsea, MA 05.2008 - 01.2010
Skills
- Patient care
- Medical documentation
- Effective communication
- Time management
- Problem resolution
- Client safety
- Record keeping
- Health education
- Team collaboration
- Bathing assistance
- Care plan assessment
- Safety procedures
- Physical therapy support
- Dementia support
- Schedule management
- Medication administration
- Behavior redirection
- Clinical quality program standards
- Recording vital signs
- Ambulation assistance
- Patient lifting techniques
- First aid and safety
- Housekeeping
- Wound care
- Medical charting
- Medical terminology and equipment
- Pain management
- Family caregiver education
- Documentation
- Patient advocacy
- Care plan management
- Behavioral support
- Specialized dietary needs
- Patient transportation
- Bedside care
- Care plan adherence
- Respiratory care
- Dressing assistance
- Psychological support
- Toileting assistance
- Patient education
- Behavioral management
- Vital signs monitoring
- Progress documentation
- Personal care services
- Personal hygiene assistance
- Medication organization
- Feeding assistance
- Nutrition management
- Meal preparation
- Interpersonal communication
- Emotional support
- Light housekeeping
- Exercise program support
- Transportation assistance
Certification
- Medical assistant diploma
Timeline
Home Health Aide
Self employed
12.2022 - Current
Babysitter
Self
06.2010 - 08.2012
Medical Assistant
School
05.2008 - 05.2009
Medical Assistant - Nursing
Everest Institute
05.2008 - 01.2010
Ged